Create a template for incidents and maintenances

Templates can be used to ease the process of adding an incident, scheduling a maintenance or adding an update.

Add a template

Login to your status page at instatus.com/login then choose your status page.

Go to Notices โ†’ Templates, then click on Add a template button:

Once you click it, a new form will appear. Here you can enter:

  • A template title.
  • Template status, which will also specify if it's an incident template or a maintenance template.
  • Template description.
  • Components affected.
  • Whether to notify your customers about it.

Click Add Template.

Add a new template
Template is now added! ๐Ÿ’๐Ÿปโ€โ™‚๏ธ

Edit a template

Go to templates, then click on the template you want to edit:

Once you click it, a new form will appear. Here you can edit:

  • Template title.
  • Template status.
  • Template description.
  • Components affected.

Click Save.

Edit template
Template is now edited ๐Ÿ‘Œ

Using a template

After creating a template you can use it to add an incident, schedule a maintenance or add updates, where the information in the template will be used to fill the forms.

Add incident using a template

To create an incident using a template, go to Incidents, then click on Add an incident button:

Once you click it, a new form will appear where you can click on Use a template and select the template you want to use.

You can freely edit the filled-in information from the template, and you can specify the exact date of the incident.

Add a new incident using template
Incident is now added! ๐Ÿ’๐Ÿปโ€โ™‚๏ธ

Add an incident update using a template

Go to incidents, then click on the incident that you want add an update to.

You'll find the list of incident updates, click on Add an update.

Once you click it, a new form will appear where you can click on Use a template and select the template you want to use:

You can freely edit the filled-in information from the template, and you can specify the exact date of the incident update.

Add a new incident update using template
Update is now added ๐Ÿ’โ€โ™€๏ธ

Schedule maintenance using a template

Go to maintenances, then click on Schedule maintenance button:

Once you click it, a new form will appear where you can click on Use a template and select the template you want to use:

You can freely edit the filled-in information from the template, and specify the scheduled date of the maintenance.

Click Add maintenance, and it will be added to your page.

Add a new maintenance using template
Maintenance is now added ๐Ÿ•ฐ๏ธ

Add maintenance update using a template

Go to maintenances, then click on the maintenance that you want add an update to.

You'll find the list of maintenance updates, click on Add an maintenance.

Once you click it, a new form will appear where you can click on Use a template and select the template you want to use:

You can freely edit the filled-in information from the template, and specify the date of the maintenance update.

Add a new maintenance update using template
Update is now added ๐Ÿ‘ฉ๐Ÿพโ€๐Ÿ’ป

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