Prepare your templates

Templates pre-fill the incident, maintenance and update forms with a saved title, status, description, affected components and notification setting, so your team communicates consistently under pressure.

How do I create a template?

Log in at instatus.com/login, choose your status page, go to Templates and click Add a template.

Once you click it, a new form will appear. Here you can enter:

• A template title.
• Status, this will also specify if it can be used with incidents or maintenance periods.
• Description.
• Affected components.
• Whether to notify subscribers about it.

Click Add Template.

How do I use a template?

Click Use a template in the incident, maintenance or update form and the saved fields fill in, ready to edit.

How do I add an incident from a template?

To create an incident using a template, go to Incidents, then click on Add an incident button:

Once you click it, a new form will appear where you can click on Use a template and select the template you want to use.

You can freely edit the filled-in information from the template, and you can specify the exact date of the incident.

You can also use templates to add incident updates, schedule maintenances, and add maintenance updates.