Email notifications

Add email subscribers

Login to Instatus from instatus.com/login then choose your status page.

Go to Subscribers, then Email, here you'll find a list of all your email subscribers, which you can export as a CSV file.

Click Add email subscriber

A new form will appear where you can enter the email of your subscriber and choose whether to notify them about all updates or only updates for specific components.

Manage your email subscribers

If you want to unsubscribe someone, just click on the Unsubscribe button.

Import email subscribers

Instatus Pro allows you to import subscribers from a CSV file rather than manually inputting each email subscriber. If you are already a Pro member, skip the first step.

1. Open the workspace menu in the sidebar, choose Billing, and upgrade to a Pro plan.

2. Get your spreadsheet ready

To import subscribers, your CSV must contain Name, Email and Phone in the first row.

3. Go to Subscribers
4. Click on Import Subscribers

5. Click on the Upload Subscribers button and select the CSV file you want to import subscribers from

Setup custom email address

We send emails from your-subdomain@instatus.com, but you can setup your custom email address using the following steps:

1. Go to Status page → Notifications, then the Email section
2. Enable Send from a custom email address
3. Add the email addresses you want to send from and be replied to
4. Select an integration service from Mailgun, Sendgrid, Postmark or Amazon SES
   • If you choose Mailgun, you'll need your Mailgun API key and domain
   • If you choose SendGrid, you'll need your API key and domain
   • If you choose Postmark, you'll need to add your API key
   • If you choose Amazon SES, you'll need to add your region, access key id and secret access key