SMS notifications

Login to your status page at instatus.com/login then choose your status page.

  1. Go to Settings → Notifications → Methods
Enable SMS
  1. Enable subscribe by SMS
  2. Click Save
  3. Go to Settings → Notifications → SMS Setup
Setup SMS
  1. Select either Twilio, Esendex, Vonage (Nexmo) or MessageBird as your service
  2. Click Setup Twilio, Esendex, Vonage (Nexmo) or MessageBird
  • If you choose Twilio, you'll need to add your Account SID, Auth token, and Sender phone number
  • If you choose Nexmo, you'll need to add your API Key, API secret, and Sender phone Number
  • If you choose Esendex, you'll need to add your Username, API password, and Account Reference
  • If you choose MessageBird, you'll need to add your API Key and Sender phone Number
  1. Send a test SMS to ensure that you successfully integrated your SMS service
We're done! You can now notify your customers by SMS 🥳

Add SMS subscribers

Click on the Subscribers tab, then SMS, you'll find a list of your SMS subscribers which you can export as a CSV file.

To add a new subscriber click Add SMS subscriber.

A new form will appear where you can enter the number of your subscriber and choose whether you want to notify with all the updates or updates for a specific components.

Add SMS Subscriber

Manage your SMS subscribers

Click on the subscribers tab, then SMS subscribers.

If you want to unsubscribe someone, just click on the Unsubscribe button.

Manage Sms Subscriber

Import sms subscribers

Instatus Pro allows you to import subscribers from a CSV file rather than manually inputting each sms subscriber. If you are already a Pro member, skip the first step.

  1. Upgrade to a Pro plan by going to Upgrade tab.

    Switch plan
  2. Get your spreadsheet ready

To import subscribers, your CSV must contain Name, Email and Phone in the first row.

  1. In your page's dashboard, go to the Subscribers tab
  2. Click on Import Subscribers
Switch plan
  1. Click on the Upload Subscribers button and select the CSV file you want to import subscribers from
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