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Having a good-looking, informative status page is essential for communicating and building trust with your users. But when you’re looking for the best tool to create your status page, like ours at Instatus, the options can be overwhelming. That’s why we’ve put together this guide to the best status page services for your needs.
Keep reading to learn why you need a status page, what to look for in a status page service, and the benefits of using one, as well as a list of the top 6 status page services on the market in 2021.
Whatever type of business you have, there’s always a chance of service outages. When things go wrong, you need to make sure that the impact on your users is minimal. The best way to do that is through communication.
Whether you experience data center failure, hacking, a DDoS attack, or broken code, the traditional response is to send users an email to update them. This approach is time-consuming and reactive, especially if you were informed of the issue by your users too.
Having an automated status page cuts support costs, eliminates duplicate support tickets, saves time, and builds trust by keeping users up-to-date on your service. Status pages can also highlight your reliability and proactivity by showing your incident management process and uptime metrics.
For many businesses, using an open-source status page may be the right choice because they’re free, they’re flexible, and you’re supporting the open-source community. However, using a hosted status page service has many benefits in comparison:
The best SaaS status pages tick the following boxes:
With all that said, we’ve trawled the net to find the top status page services that meet the above requirements so you can simply pick from the shortlist. You’re welcome ;)
Key takeaway: best value service for beautiful status pages with extensive integrations and unlimited subscribers and teammates on every price plan.
Pros
Cons
Pricing
Transparent pricing with unlimited team members and subscribers on all plans including the free Starter plan. Most features are available on all plans, with the Pro plan offering custom domain use, and a 30-day free trial offered for business plans.
Key takeaway: well-established status page service by Atlassian, trusted by big-name companies.
Pros
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Pricing
Statuspage offers scalable pricing based on your required number of subscribers, team members, metrics, integrations, and types of notification. They do offer a free plan but most companies will require at least the $99 per month Startup plan.
Even their Enterprise plan, at $1,499 per month, still has limited subscribers, team members, and metrics, unlike our $300 per month Business plan.
Key takeaway: Sorry creates stunning status pages but many important tools are only available on the more expensive price plans.
Pros
Cons
Pricing
Sorry’s pricing is based on the number of subscribers and team members with many key features only available on higher price plans. However, all three plans offer a 30-day free trial.
Key takeaway: an all-in-one monitoring and status page service with reliable checks that ensure no false positives on service issues.
Pros
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Pricing
Like most other status page services, except for Instatus, Hyperping’s pricing is based on the number of team members and subscribers required and access to different services. Their key benefit is that with their built-in monitoring, you may not need to pay for third-party monitoring services. They also offer a free trial.
Key takeaway: Statuspal is one of the more expensive services designed for larger organizations requiring multiple status pages.
Pros
Cons
Pricing
While Statuspal offers a free trial on every plan, their pricing plan starts from $79, which is more expensive than other status page services. Most businesses would probably require their Business plan, which still has limits on subscribers.
Key takeaway: Better Uptime is great for in-depth insight into service incidents but its tools are limited on most price plans.
Pros
Cons
Pricing
Better Uptime’s pricing seems very budget-friendly, however, its limits on the number of team members, the speed and number of checks, and access to other features mean most businesses would require a higher price plan anyway.
We’ve looked at six great status page services in this article, and only you can decide which is best for your needs. We may be biased, but in terms of great design, transparent and scalable pricing, and extensive access to effective tools, we think Instatus comes out on top. But don’t just take our word for it. Try our status page service for free - we’re sure you’ll love it!
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