Resolved · lasted 1 h
Suralink outage on September 16
Reports for Suralink jumped to 37 an hour and stayed high for 1 h.
- Started
- 6:00 PM
- September 16, 2026 · UTC
- Back to normal
- 7:00 PM
- 1 h later
- Peak
- 37/hr
- 37× normal
- Suralink’s incident
- 1 h
- Login Issues - US Region
Reports during the outage
What Suralink said
status.suralink.comLogin Issues - US Region
- Resolved · 7:35 PM
The issue that was preventing users from logging into Suralink in the US region has been resolved. We apologize for the inconvenience and appreciate your patience.
- Monitoring · 7:20 PM
We have implemented a fix for the login issues that are impacting users in the US region, and are monitoring to ensure full resolution. Thank you for your patience while we worked on this.
- Identified · 7:00 PM
We have identified the issue that is preventing users from signing in to and using Suralink, and our team is working on a resolution. We appreciate your patience and will provide an update as soon as we have more information to share.
- Investigating · 6:35 PM
We are investigating reports of login errors when attempting to sign in to Suralink and will provide an update in 30 minutes, or sooner if more information becomes available.
Suralink posted its first update 36 min after reports started rising.
Is Suralink down right now?
Live status, today’s reports and other past outages.