Resolved · lasted 1 h

8x8 outage on August 24

Reports for 8x8 jumped to 71 an hour and stayed high for 1 h.

Started
12:00 PM
August 24, 2026 · UTC
Back to normal
1:00 PM
1 h later
Peak
71/hr
71× normal
8x8’s incident
24 min
8x8 Contact Center Agent Workspace and SSO login issues

Reports during the outage

10:00 AM2:50 PM UTC

What 8x8 said

status.8x8.com
Resolved12:33 – 12:57 PM · 24 min

8x8 Contact Center Agent Workspace and SSO login issues

  1. Resolved · 12:57 PM

    <p>8x8 has resolved the issue impacting the logins for Contact Center Agent Workspace and SSO. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.&nbsp;</p>

  2. Investigating · 12:48 PM

    8x8 has identified the issue causing slowness and login issues with Contact Center Agent Workspace and SSO logins. We are working to resolve this issue as soon as possible and we apologize for the inconvenience.

  3. Investigating · 12:33 PM

    <p>8x8 Is currently investigating a login issue with Contact Center Agent Workspace and SSO login across the US and EMEA regions. We are working on resolving the issue and updates will be provided as they become available.&nbsp;</p>

8x8 posted its first update 33 min after reports started rising.

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