Resolved · lasted 9 h

Zoom outage on September 28

Reports for Zoom jumped to 60 an hour and stayed high for 9 h.

Started
2:00 PM
September 28, 2026 · UTC
Back to normal
11:00 PM
9 h later
Peak
60/hr
7× normal
Zoom’s incident
1 h 20 min
Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Reports during the outage

12:00 PM12:50 AM UTC

What Zoom said

www.zoomstatus.com
Resolved10:15 – 11:35 PM · 1 h 20 min

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

  1. Resolved · 11:35 PM

    This incident has been resolved and the affected services have been restored.

  2. Monitoring · 11:23 PM

    The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  3. Investigating · 10:15 PM

    We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Zoom posted its first update 8 h 16 min after reports started rising.

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