ShipHero 9月30日 故障

Intermittent Platform Access Issue

1. 已解决 · 22:14

   This incident has been resolved.

2. 持续监控中 · 20:26

   ShipHero deployed a fix to restore access.  We will continue to monitor the health our Permissions Management service but are advising customers that were impacted by this event to log back into ShipHero and resume normal operations.

3. 已确认问题 · 20:22

   We believe we are close to resolution and will provide another update shortly.

4. 已确认问题 · 19:56

   Users are unable to login to many parts of ShipHero. The issue is related to our permissions management. We're working to resolve as quickly as possible.

5. 已确认问题 · 19:17

   An issue was identified affecting our endpoints and working to restore them.

6. 调查中 · 19:10

   We are currently investigating an issue that began at approximately 3pm. Our internal alerts reported an issue accessing the platform. Our Team is actively working to restore services.