---
service: "eSIM Go"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-02T22:17:55.907Z"
url: "https://instatus.com/now/zh/esim-go.com"
official_status_page: "https://status.esim-go.com"
website: "https://esim-go.com"
---

# eSIM Go 故障了吗？

没有，一切正常. 过去一小时 0 份反馈报告。

## 官方更新

- **Planned maintenance: Profiles 2 & 3 (89320), 16 November, 08:00 to 15:00 UTC** (SCHEDULED, 2026-11-16T08:00:00.000Z): Our network partner is upgrading its infrastructure in one of their nodes on 16 November between 08:00 and 15:00 UTC. What's affected During the window, end users on Profiles 2&3 may lose their data connection for up to a minute at a time. What to do Nothing is needed at your end. Connections should come back on their own. If an end user's data hasn't returned after a few minutes, turning flight mode off and on again will force the device to reconnect. It's worth letting your support team know about the window so they can recognise short drops as maintenance.
- **eSIM Go Maintenance** (SCHEDULED, 2026-11-05T11:00:00.000Z): Hello, We're making some performance improvements to the eSIM Go platform. We're not expecting any downtime, everything should run as normal throughout. There's nothing for you to do, and nothing in your integration needs to change before, during or after. If that changes, we'll tell you here.
- **Planned maintenance: Profiles 2 & 3 (89320)** (SCHEDULED, 2026-11-05T08:00:00.000Z): Our network partner is upgrading its infrastructure in one of their nodes on 5 November between 08:00 and 13:00 UTC. What's affected During the window, end users on Profiles 2 and 3 may lose their data connection for up to a minute at a time. What to do Nothing is needed at your end. Connections should come back on their own. If an end user's data hasn't returned after a few minutes, turning flight mode off and on again will force the device to reconnect. It's worth letting your support team know about the window so they can recognise short drops as maintenance.
- **eSIM Go Maintenance** (SCHEDULED, 2026-11-03T11:00:00.000Z): Hello, We're making some performance improvements to the eSIM Go platform. We're not expecting any downtime, everything should run as normal throughout. There's nothing for you to do, and nothing in your integration needs to change before, during or after. If that changes, we'll tell you here.
- **Data service degradation: Profiles 2 & 3 (89320)** (MONITORING, 2026-11-02T02:39:39.000Z): Please note that data service has been restored following mitigation actions implemented by their technical team. We are closely monitoring the service to confirm continued availability and stability.

## eSIM Go 故障常见问题

### eSIM Go 现在挂了吗？

没有，一切正常. 过去一小时 0 份反馈报告。

### eSIM Go 是所有人都坏了，还是只有我？

看起来只有你遇到。eSIM Go 的反馈量正常，可以试试刷新页面、检查网络连接，或退出后重新登录。

### 大家反馈了 eSIM Go 的哪些问题？

过去一小时内没有人说明 eSIM Go 哪里坏了。如果你遇到问题，请在上方选择，让其他人看到。

### eSIM Go 上次故障是什么时候？

过去 30 天内，eSIM Go 的反馈没有出现激增。

### eSIM Go 有状态页面吗？

有。eSIM Go 会在官方状态页面发布更新，目前显示：运行正常。

[前往状态页面](https://status.esim-go.com/)

### eSIM Go 无法使用时我可以怎么办？

查看本页和 eSIM Go 的状态页面获取更新，等几分钟再试一次。不用重新安装：如果是服务中断，要由他们那边修复。

### 如何反馈 eSIM Go 的问题？

点击本页顶部的“我也要反馈问题”，再选择哪里坏了。你的反馈会在一分钟内显示在实时图表上，也可以留言告诉其他人你遇到的情况。

### Instatus Now 是怎么知道的？

我们把此页面上用户的反馈，与每分钟检查一次的 eSIM Go 官方状态页结合起来。