---
service: "CData Cloud"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-02T17:45:24.182Z"
url: "https://instatus.com/now/zh/cdata.com"
official_status_page: "https://status.cdata.com"
website: "http://cdata.com"
---

# CData Cloud 故障了吗？

没有，一切正常. 过去一小时 0 份反馈报告。

## 官方更新

- **Service Interruption: Arc Cloud/Sync Cloud - Azure Database Maintenance** (RESOLVED, 2026-11-01T05:10:31.000Z): Summary: Between 02:24 - 03:36 UTC on November 1, 2026, several customers experienced intermittent connectivity issues or total unavailability of their Arc Cloud and Sync Cloud instances. Our platform engineering team identified the cause as a scheduled maintenance and patching operation performed by our upstream cloud provider, Microsoft Azure, on the PostgreSQL database infrastructure. What Happened? Azure initiated a mandatory security and stability patch for the database clusters. During this process, the database instances underwent a restart to apply the updates. Arc Cloud instances re-established their database connections automatically within a few minutes. A subset of Sync Cloud instances did not reconnect on their own after the database returned and remained unavailable until they were restarted. Actions Taken: Immediate: Our Platform Engineering team monitored the recovery of all affected databases to ensure they returned to a "Healthy" state, and restarted the Sync Cloud instances that had not reconnected. Verification: We have verified that all customer data remains intact and that all application services have re-established connections. Sync jobs scheduled during the affected window may have failed and will run at their next scheduled time. Future Prevention: To minimize the impact of future provider maintenance, we are: Configuring custom maintenance windows on the database servers so provider patching occurs during the lowest-traffic period for our global customer base. Enhancing application-level connection retries to better handle transient provider restarts. We apologize for the disruption to your workflow!

## CData Cloud 故障常见问题

### CData Cloud 现在挂了吗？

没有，一切正常. 过去一小时 0 份反馈报告。

### CData Cloud 是所有人都坏了，还是只有我？

看起来只有你遇到。CData Cloud 的反馈量正常，可以试试刷新页面、检查网络连接，或退出后重新登录。

### 大家反馈了 CData Cloud 的哪些问题？

过去一小时内没有人说明 CData Cloud 哪里坏了。如果你遇到问题，请在上方选择，让其他人看到。

### CData Cloud 上次故障是什么时候？

过去 30 天内，CData Cloud 的反馈没有出现激增。

### CData Cloud 有状态页面吗？

有。CData Cloud 会在官方状态页面发布更新，目前显示：运行正常。

[前往状态页面](https://status.cdata.com/)

### CData Cloud 无法使用时我可以怎么办？

查看本页和 CData Cloud 的状态页面获取更新，等几分钟再试一次。不用重新安装：如果是服务中断，要由他们那边修复。

### 如何反馈 CData Cloud 的问题？

点击本页顶部的“我也要反馈问题”，再选择哪里坏了。你的反馈会在一分钟内显示在实时图表上，也可以留言告诉其他人你遇到的情况。

### Instatus Now 是怎么知道的？

我们把此页面上用户的反馈，与每分钟检查一次的 CData Cloud 官方状态页结合起来。