---
service: "Brandwatch"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-10-31T10:11:01.499Z"
url: "https://instatus.com/now/zh/brandwatch.com"
official_status_page: "https://status.brandwatch.com"
website: "https://brandwatch.com"
---

# Brandwatch 故障了吗？

没有，一切正常. 过去一小时 0 份反馈报告。

## 官方更新

- **Scheduled Maintenance: Influence** (SCHEDULED, 2026-11-02T09:00:00.000Z): Date: Monday, 2 November 2026 Time: 09:00–11:00 UTC (10:00–12:00 CET, 04:00–06:00 EST, 20:00–22:00 AEDT) Duration: Approximately 2 hours We will be carrying out scheduled maintenance on the Influence ecommerce databases during this window. This maintenance is part of our ongoing security improvements to ensure the continued stability and reliability of the platform. This maintenance will only affect Influence users with Shopify integrations. During the maintenance window, users may experience a brief interruption in data availability from their Shopify integrations. We expect any disruption to last approximately 1–2 minutes, but have allocated a longer maintenance window to allow for any unexpected issues. No action is required from users, and Shopify integrations will not need to be reconnected once the maintenance is complete. Data availability is expected to return to normal automatically. We will monitor the maintenance closely and provide updates here if anything changes. Thank you for your understanding.
- **Consumer Research - Platform Loading Issues** (RESOLVED, 2026-10-29T16:22:36.000Z): This incident has been resolved.
- **Issue with Publishing and Scheduling in Publish** (RESOLVED, 2026-10-29T10:09:41.000Z): The incident has been resolved.

## Brandwatch 故障常见问题

### Brandwatch 现在挂了吗？

没有，一切正常. 过去一小时 0 份反馈报告。

### Brandwatch 是所有人都坏了，还是只有我？

看起来只有你遇到。Brandwatch 的反馈量正常，可以试试刷新页面、检查网络连接，或退出后重新登录。

### 大家反馈了 Brandwatch 的哪些问题？

过去一小时内没有人说明 Brandwatch 哪里坏了。如果你遇到问题，请在上方选择，让其他人看到。

### Brandwatch 上次故障是什么时候？

过去 30 天内，Brandwatch 的反馈没有出现激增。

### Brandwatch 有状态页面吗？

有。Brandwatch 会在官方状态页面发布更新，目前显示：运行正常。

[前往状态页面](https://status.brandwatch.com/)

### Brandwatch 无法使用时我可以怎么办？

查看本页和 Brandwatch 的状态页面获取更新，等几分钟再试一次。不用重新安装：如果是服务中断，要由他们那边修复。

### 如何反馈 Brandwatch 的问题？

点击本页顶部的“我也要反馈问题”，再选择哪里坏了。你的反馈会在一分钟内显示在实时图表上，也可以留言告诉其他人你遇到的情况。

### Instatus Now 是怎么知道的？

我们把此页面上用户的反馈，与每分钟检查一次的 Brandwatch 官方状态页结合起来。