--- service: "Cisco" status: "partial_outage" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T11:13:02.127Z" url: "https://instatus.com/now/zh/admin.sse.itd.cisco.com" official_status_page: "https://status.sse.cisco.com" website: "https://admin.sse.itd.cisco.com" --- # Cisco 故障了吗？ 部分故障. 过去一小时 0 份反馈报告。 ## 官方更新 - **Cisco Secure Access - [Planned Maintenance] Remote Access VPN, US (California) - From 2026-11-19 02:00 UTC to 2026-11-19 10:00 UTC** (SCHEDULED, 2026-11-19T02:00:00.000Z): Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance. Maintenance Details Cisco will perform planned maintenance activity for Cisco Secure Access Remote Access VPN in the region to provide the latest fixes for an improved experience. Date and Time November 19th, 02:00 UTC to November 19th, 10:00 UTC Impact During the maintenance window, active VPN sessions connected through the data center undergoing maintenance can be briefly disconnected. Users can reconnect, and sessions are expected to re-establish through the paired data center. New VPN connection attempts are not expected to be affected. This maintenance is scheduled during off-business hours to minimize disruption. Data Centers Los Angeles - US (California): csc_us-west-1_1_0 San Jose - US (California): csc_us-west-1_1_1 Components Remote Access VPN We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative. - **Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Saudi Arabia - From 2026-11-18 20:00 UTC to 2026-11-19 04:00 UTC** (SCHEDULED, 2026-11-18T20:00:00.000Z): Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance. Maintenance Details Cisco will perform planned maintenance activity for Cisco Secure Access Remote Access VPN in the region to provide the latest fixes for an improved experience. Date and Time November 18th, 20:00 UTC to November 19th, 04:00 UTC Impact During the maintenance window, active VPN sessions connected through the data center undergoing maintenance can be briefly disconnected. Users can reconnect, and sessions are expected to re-establish through the paired data center. New VPN connection attempts are not expected to be affected. This maintenance is scheduled during off-business hours to minimize disruption. Data Centers Jeddah - Saudi Arabia: csc_me-central-2_1_0 Riyadh - Saudi Arabia: csc_me-central-2_1_2 Components Remote Access VPN We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative. - **Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Europe (Germany) - From 2026-11-13 20:00 UTC to 2026-11-14 04:00 UTC** (SCHEDULED, 2026-11-13T20:00:00.000Z): Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance. Maintenance Details Cisco will perform planned maintenance activity for Cisco Secure Access Remote Access VPN in the region to provide the latest fixes for an improved experience. Date and Time November 13th, 20:00 UTC to November 14th, 04:00 UTC Impact During the maintenance window, active VPN sessions connected through the data center undergoing maintenance can be briefly disconnected. Users can reconnect, and sessions are expected to re-establish through the paired data center. New VPN connection attempts are not expected to be affected. This maintenance is scheduled during off-business hours to minimize disruption. Data Centers Frankfurt - Europe (Germany): csc_eu-central-1_1_0 Amsterdam - Europe (Germany): csc_eu-central-1_1_1 Components Remote Access VPN We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative. - **Cisco Secure Access - [Planned Maintenance] Miami Data Center Out of Rotation - From 2026-11-13 00:00 UTC to 2026-11-14 08:00 UTC** (SCHEDULED, 2026-11-13T00:00:00.000Z): Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance. Maintenance Details Cisco will perform planned infrastructure maintenance at the Miami data center to expand platform capacity and support ongoing service growth. The data center will be temporarily removed from service while the maintenance is completed. Date and Time November 13th, 00:00 UTC to November 14th, 08:00 UTC Impact During the maintenance window, the affected data center will be taken out of rotation. Customers using the listed services through this data center will experience increased latency while traffic is handled by other available data centers. Normal routing will resume after the maintenance is completed and the data center is returned to service. Data Centers Miami - US (Virginia): csc_us-east-1_1_0 Components API, Cisco Secure Client, Data Loss Prevention, DNS, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative. - **Cisco Secure Access - [Planned Maintenance] Remote Access VPN, United Kingdom - From 2026-11-12 20:00 UTC to 2026-11-13 04:00 UTC** (SCHEDULED, 2026-11-12T20:00:00.000Z): Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance. Maintenance Details Cisco will perform planned maintenance activity for Cisco Secure Access Remote Access VPN in the region to provide the latest fixes for an improved experience. Date and Time November 12th, 20:00 UTC to November 13th, 04:00 UTC Impact During the maintenance window, active VPN sessions connected through the data center undergoing maintenance can be briefly disconnected. Users can reconnect, and sessions are expected to re-establish through the paired data center. New VPN connection attempts are not expected to be affected. This maintenance is scheduled during off-business hours to minimize disruption. Data Centers London - United Kingdom: csc_eu-west-2_1_0 Manchester - United Kingdom: csc_eu-west-2_1_1 Components Remote Access VPN We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative. ## Cisco 故障常见问题 ### Cisco 现在挂了吗？ 部分故障. 过去一小时 0 份反馈报告。 ### Cisco 是所有人都坏了，还是只有我？ 看起来只有你遇到。Cisco 的反馈量正常，可以试试刷新页面、检查网络连接，或退出后重新登录。 ### 大家反馈了 Cisco 的哪些问题？ 过去一小时内没有人说明 Cisco 哪里坏了。如果你遇到问题，请在上方选择，让其他人看到。 ### Cisco 上次故障是什么时候？ 过去 30 天内，Cisco 的反馈没有出现激增。 ### Cisco 有状态页面吗？ 有。Cisco 会在官方状态页面发布更新，目前显示：部分故障。 [前往状态页面](https://status.sse.cisco.com/) ### Cisco 无法使用时我可以怎么办？ 查看本页和 Cisco 的状态页面获取更新，等几分钟再试一次。不用重新安装：如果是服务中断，要由他们那边修复。 ### 如何反馈 Cisco 的问题？ 点击本页顶部的“我也要反馈问题”，再选择哪里坏了。你的反馈会在一分钟内显示在实时图表上，也可以留言告诉其他人你遇到的情况。 ### Instatus Now 是怎么知道的？ 我们把此页面上用户的反馈，与每分钟检查一次的 Cisco 官方状态页结合起来。