---
service: "Ably"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T03:22:58.238Z"
url: "https://instatus.com/now/zh/ably.com"
official_status_page: "https://status.ably.io"
website: "https://ably.com"
---

# Ably 故障了吗？

没有，一切正常. 过去一小时 0 份反馈报告。

## 官方更新

- **Transient load-balancer issue in us-west-1** (RESOLVED, 2026-10-30T16:48:13.000Z): Between 16:27-16:35 UTC, connection attempts to us-west-1 had an ~18% chance of being refused with an error due to a network load balancer issue. An Ably SDK will have been automatically retried to a fallback region, so an end user will have experienced no impact other than a slight increase in connection establishment latency.
- **Elevated connection errors in us-east-1** (RESOLVED, 2026-10-25T21:24:34.000Z): us-east-1 is reenabled and the service is operating normally. The root cause has been confirmed to be a defective Network Load Balancer that was causing a small fraction of connection attempts in the region to fail. We are awaiting a postmortem from AWS on the issue, and will publish our own postmortem here once we have that.

## Ably 故障常见问题

### Ably 现在挂了吗？

没有，一切正常. 过去一小时 0 份反馈报告。

### Ably 是所有人都坏了，还是只有我？

看起来只有你遇到。Ably 的反馈量正常，可以试试刷新页面、检查网络连接，或退出后重新登录。

### 大家反馈了 Ably 的哪些问题？

过去一小时内没有人说明 Ably 哪里坏了。如果你遇到问题，请在上方选择，让其他人看到。

### Ably 上次故障是什么时候？

过去 30 天内，Ably 的反馈没有出现激增。

### Ably 有状态页面吗？

有。Ably 会在官方状态页面发布更新，目前显示：运行正常。

[前往状态页面](https://status.ably.io/)

### Ably 无法使用时我可以怎么办？

查看本页和 Ably 的状态页面获取更新，等几分钟再试一次。不用重新安装：如果是服务中断，要由他们那边修复。

### 如何反馈 Ably 的问题？

点击本页顶部的“我也要反馈问题”，再选择哪里坏了。你的反馈会在一分钟内显示在实时图表上，也可以留言告诉其他人你遇到的情况。

### Instatus Now 是怎么知道的？

我们把此页面上用户的反馈，与每分钟检查一次的 Ably 官方状态页结合起来。