已解决 · 持续 4 小时

8x8 10月26日 故障

8x8 的反馈激增至每小时 24 条,并在 4 小时 内保持高位。

开始
14:00
2026年10月26日 · UTC
恢复正常
18:00
4 小时 后
峰值
24/小时
正常的 24×
8x8 的事件
3 小时 08 分钟
Contact Center call connectivity/performance issues

故障期间的反馈

12:0019:50 UTC

8x8 的说法

status.8x8.com
已解决15:27–18:35 · 3 小时 08 分钟

Contact Center call connectivity/performance issues

  1. 已解决 · 18:35

    <p>8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption.&nbsp;</p>

  2. 调查中 · 17:35

    8x8 engineers continue to work towards resolution of the issue.&nbsp;If you are experiencing this issue please contact support to troubleshoot further and understand frequency impact.&nbsp; &nbsp;We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  3. 调查中 · 16:01

    8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  4. 调查中 · 15:44

    Our engineers are currently working to resolve the issue as a matter of urgency. The main symptom being experienced is delays in call connectivity where no audio may be heard.&nbsp; We will continue to provide updates as they become available.&nbsp;

8x8 在反馈开始上升 1 小时 44 分钟 后发布了首次更新。

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