--- service: "i3D.net" status: "maintenance" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-02T22:01:06.300Z" url: "https://instatus.com/now/zh-tw/i3d.net" official_status_page: "https://status.i3d.net" website: "https://i3d.net" --- # i3D.net 關閉了嗎？ 維護中. 過去一小時 0 份報告。 ## 官方更新 - **MCOM-492 | [Infrastructure Maintenance] Backend Systems Upgrade - Global - December 2, 2026** (NOTSTARTEDYET, 2026-12-02T08:00:00.000Z): Dear Client, We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for December 2, 2026. **Location:** Global **Schedule:** Start time:December 2, 2026, 09:00 UTC End time:December 2, 2026, 13:00 UTC Planned impact: Service degradation (see below for details) **Reason for this maintenance:** We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability. **Expected impact:** **Service degradation:** Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity. **Affected services:** ONE and Smartdc portals: users will be logged out ODP: Host agent connections will be reset and automatically reconnect API: Calls will fail during the update. FlexMetal: API requests may fail during the update **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ Status Page](https://status.i3d.net/) - **MCOM-507 | [Power Maintenance] UPS Preventative Maintenance - Rotterdam – December 1, 2026** (NOTSTARTEDYET, 2026-12-01T05:00:00.000Z): Dear Client, We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The power maintenance has been scheduled for December 1, 2026. **Location:** Rotterdam, The Netherlands **Schedule:** Start time:December 1, 2026, 06:00 UTC End time:December 4, 2026, 16:00 UTC Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance:** This preventative maintenance is required to maintain UPS(s) efficiency. This critical replacement will enhance system reliability and ensure consistent performance moving forward. **Expected impact:** **Reduced redundancy:** No impact expected but there will be reduced redundancy during the maintenance window; The UPS maintenance is done one at a time to ensure minimum impact. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: You can find maintenance updates and the current situation at - **MCOM-506 | [Power Maintenance] UPS Maintenance - Heerlen - November 26, 2026** (NOTSTARTEDYET, 2026-11-26T05:30:00.000Z): Dear Client, We would like to notify you of upcoming power maintenance activities that will affect services in our Heerlen datacenter. The power maintenance has been scheduled for November 26, 2026. **Location:** Heerlen, The Netherlands **Schedule:** Start time:November 26, 2026, 06:30 UTC End time:November 26, 2026, 14:30 UTC Planned impact: Reduced redundancy (see below for details) **Reason for Maintenance:** We will perform preventive maintenance on the UPS systems to ensure continued reliability and safe operation. **Expected Impact:** During the maintenance the UPS will be placed in bypass mode. Power will remain available, but redundancy will be temporarily reduced while the work is carried out. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: You can find maintenance updates and the current situation at - **MCOM-505 | [Vendor Maintenance] Vendor Heat Pump Maintenance - Rotterdam - November 24, 2026** (NOTSTARTEDYET, 2026-11-24T05:00:00.000Z): Dear Client, We would like to notify you of upcoming vendor maintenance activities that will affect services in our Rotterdam datacenter. The vendor maintenance has been scheduled for November 24, 2026. **Location:** Rotterdam, The Netherlands **Schedule:** **Start time:** November 24, 2026, 06:00 UTC **End time:** November 25, 2026, 16:00 UTC **Planned impact:** Reduced redundancy (see below for details) **Reason for this maintenance:** The vendor will be performing planned maintenance on the heat pumps at our Rotterdam datacenter. **Expected impact:** **Reduced redundancy:** No impact expected, but during the maintenance window, the heat pumps will be operating in a reduced redundancy state. Due to the switching of the heat pumps, a slight and temporary temperature increase may occur in the datacenter suites, which is expected to remain within safe operating parameters and is being closely monitored by our team. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: You can find maintenance updates and the current situation at - **MCOM-524 | [Infrastructure Maintenance] Server Migration - Phase 11 - Dallas – November 22, 2026** (NOTSTARTEDYET, 2026-11-22T14:00:00.000Z): We would like to notify you of upcoming infrastructure maintenance activities that will affect services in our Dallas datacenter. The infrastructure maintenance has been scheduled for November 22, 2026. **Location** Dallas, The United States **Schedule** Start time: November 22, 2026, 14:00 UTC End time: November 23, 2026, 00:30 UTC **Reason for this maintenance** We will be moving servers to a new datacenter to increase capacity and improve our infrastructure for the future. **Expected impact** **Outage:** The server(s) will need to be powered down for the migration. If possible, we prefer that you carry this out beforehand. If the server(s) are still powered on when the maintenance window begins, we will do our best to power them down gracefully. **Affected Rack:** usdal1 - DAL03:3800:C003:R210 ## i3D.net 故障常見問題 ### i3D.net 現在掛了嗎？ 維護中. 過去一小時 0 份報告。 ### i3D.net 是所有人都壞了，還是只有我？ 看起來只有你遇到。i3D.net 的回報量正常，可以試試重新整理、檢查網路連線，或登出後重新登入。 ### 大家回報了 i3D.net 的哪些問題？ 過去一小時內沒有人說明 i3D.net 哪裡壞了。如果你遇到問題，請在上方選擇，讓其他人看到。 ### i3D.net 上次故障是什麼時候？ 過去 30 天內，i3D.net 的回報沒有出現暴增。 ### i3D.net 有狀態頁面嗎？ 有。i3D.net 會在官方狀態頁面發布更新，目前顯示：維護中。 [前往狀態頁面](https://status.i3d.net/) ### i3D.net 無法使用時我可以怎麼做？ 查看本頁和 i3D.net 的狀態頁面以取得更新，等幾分鐘再試一次。不用重新安裝：如果是服務中斷，要由他們那邊修復。 ### 如何回報 i3D.net 的問題？ 點選本頁頂端的「我也有問題」，再選擇哪裡壞了。你的回報會在一分鐘內顯示在即時圖表上，也可以留言告訴其他人你遇到的狀況。 ### Instatus Now 是怎麼知道的？ 我們把此頁面上使用者的回報，與每分鐘檢查一次的 i3D.net 官方狀態頁結合起來。