已解決 · 持續 7 小時

Honeywell 11月2日 故障

Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.

開始
上午10:00
2026年11月2日 · UTC
恢復正常
下午5:00
7 小時 後
高峰
250/小時
正常的 250×
Honeywell 的事件
1 小時 19 分鐘
Total Connect Comfort (TCC) - Partial Outage

故障期間的回報

上午8:00下午6:50 UTC

Honeywell 的說法

status.resideo.com
已解決上午11:21至中午12:40 · 1 小時 19 分鐘

Total Connect Comfort (TCC) - Partial Outage

  1. 已解決 · 下午12:40

    Total Connect Comfort (TCC) app and website login have been restored.

  2. 已確認問題 · 下午12:22

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

  3. 調查中 · 上午11:21

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Honeywell 在回報開始上升 1 小時 22 分鐘 後發布了第一則更新。

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