--- service: "DrFirst" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T09:48:42.640Z" url: "https://instatus.com/now/zh-tw/drfirst.com" official_status_page: "https://status.drfirst.com" website: "https://drfirst.com" --- # DrFirst 關閉了嗎？ 沒有，一切正常. 過去一小時 0 份報告。 ## 官方更新 - **DrFirst Notification - Scheduled System Maintenance – Production - US Brand Messaging – November 27, 2026, 10:00 PM ET** (SCHEDULED, 2026-11-28T03:00:00.000Z): Our vendor is performing system maintenance on Friday, November 27, 2026, beginning at 10:00 PM ET and ending by Midnight ET. Service interruptions are expected during this scheduled maintenance window. For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager. The DrFirst Team To view this notice at any time, go to: https://drfirst.statuspage.io/ - **DrFirst Notification - Scheduled System Maintenance - Production - November 6th, 10:00 PM ET** (SCHEDULED, 2026-11-07T03:00:00.000Z): DrFirst is performing system maintenance in our production environment on Friday, November 6th at 10:00 PM ET. To avoid service interruption, as previously communicated, please ensure your network configuration has been updated to: If you currently have the following domain on your firewall allow list, no additional action is needed: *.epcsdrfirst.com *.drfirst.com *.iprescribe.com If not, please complete DNS-Level Whitelisting – Whitelist domain names list above. (DNS-level whitelisting is recommended because it offers the most flexibility and ensures your systems stay up to date with any future infrastructure changes.) For any questions, please go to https://help.drfirst.com or contact your DrFirst Channel Manager. To view this notice at any time, go to: https://status.drfirst.com - **DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, Oct 29, 2026 7:00 PM ET - Thursday Nov 5, 2026 7:00 PM ET** (SCHEDULED, 2026-11-06T00:00:00.000Z): Upcoming Production System Failover Failover: Oct 29, 2026 Failback: Nov 5, 2026 Purpose. The purpose of this bulletin is to inform all hospital leaders and staff responsible for the support of RxInform about the upcoming scheduled system failover. Background. RxInform will perform a scheduled system failover in our Production environment on Oct 29, 2026 at 7:00 PM ET. Failback on Nov 5, 2026at 7:00 PM ET RxInform NAT Gateway IP's (to be whitelisted by partners): West US Region : 52.89.91.236 and 100.20.118.222 East US Region : 3.132.12.212 and 3.142.160.182 Impact. There will be up to 1 hour of disruption in service expected during the maintenance period. Please ensure you are using the above IP addresses in the future. Next steps. For any questions or concerns please submit a ticket for assistance here: https://help.drfirst.com/hc/en-us/requests/new Epic customers: Please check your RxInform interface after maintenance is completed, if needed please restart your RxInform interface to process the messages again. - **DrFirst Notification - Scheduled System Maintenance - Daylight Savings Time (DST) - Staging & Production - October 31, 2026 - 11:59 PM** (SCHEDULED, 2026-11-01T03:45:00.000Z): We will be undergoing scheduled maintenance during this time. - **DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – October 29, 2026, 10:00 PM ET (UPDATED)** (COMPLETED, 2026-10-30T02:00:00.000Z): The scheduled maintenance has been completed. ## DrFirst 故障常見問題 ### DrFirst 現在掛了嗎？ 沒有，一切正常. 過去一小時 0 份報告。 ### DrFirst 是所有人都壞了，還是只有我？ 看起來只有你遇到。DrFirst 的回報量正常，可以試試重新整理、檢查網路連線，或登出後重新登入。 ### 大家回報了 DrFirst 的哪些問題？ 過去一小時內沒有人說明 DrFirst 哪裡壞了。如果你遇到問題，請在上方選擇，讓其他人看到。 ### DrFirst 上次故障是什麼時候？ 過去 30 天內，DrFirst 的回報沒有出現暴增。 ### DrFirst 有狀態頁面嗎？ 有。DrFirst 會在官方狀態頁面發布更新，目前顯示：運行正常。 [前往狀態頁面](https://status.drfirst.com/) ### DrFirst 無法使用時我可以怎麼做？ 查看本頁和 DrFirst 的狀態頁面以取得更新，等幾分鐘再試一次。不用重新安裝：如果是服務中斷，要由他們那邊修復。 ### 如何回報 DrFirst 的問題？ 點選本頁頂端的「我也有問題」，再選擇哪裡壞了。你的回報會在一分鐘內顯示在即時圖表上，也可以留言告訴其他人你遇到的狀況。 ### Instatus Now 是怎麼知道的？ 我們把此頁面上使用者的回報，與每分鐘檢查一次的 DrFirst 官方狀態頁結合起來。