---
service: "Channel.io"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-01T21:29:15.277Z"
url: "https://instatus.com/now/zh-tw/channel.io"
official_status_page: "https://status.channel.io"
website: "https://channel.io/en"
---

# Channel.io 關閉了嗎？

沒有，一切正常. 過去一小時 0 份報告。

## 官方更新

- **Issue detected with Channel Talk system** (RESOLVED, 2026-10-27T09:00:55.000Z): The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 17:45 ~ 17:51 (KST) - Affected Scope: Some customers using the Channelworks web, mobile, and desktop apps, as well as external messenger and app integration services - Incident Details: 1) Some screens in the web, mobile, and desktop apps did not load or responded slowly 2) Requests from external messengers and app integrations were delayed or returned errors - Cause: During an App Store server deployment, the servers handling requests temporarily stopped, causing errors and delays in services connected to the App Store - Resolution: The servers have been restored and normal responses have been confirmed. Further deployments have been halted, and the recovery of related services has also been verified. - Preventive Measures: We will reorganize the deployment pipeline and strengthen verification to ensure server deployments proceed as intended. We apologize for any inconvenience to your use of the service. We will improve our deployment procedures to provide a more stable service.
- **Temporary issue detected with AI ALF feature** (RESOLVED, 2026-10-27T07:40:25.000Z): The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 04:01 ~ 04:09 (KST) (approximately 8 minutes) - Affected Scope: Some user chats handled by ALF during the incident, and the ALF settings page - Incident Details: 1) ALF responses were not delivered, or were delayed or cut off, and some chats were transferred to an agent 2) The ALF settings and preview pages loaded slowly or failed to open - Cause: The servers supporting the system experienced a temporary delay in response - Resolution: The servers have been restored, and preventive measures will be applied on October 29, 2026 (Thu). Until then, the same issue may recur during early morning hours. We will continue to strengthen monitoring to prevent similar issues from occurring again.

## Channel.io 故障常見問題

### Channel.io 現在掛了嗎？

沒有，一切正常. 過去一小時 0 份報告。

### Channel.io 是所有人都壞了，還是只有我？

看起來只有你遇到。Channel.io 的回報量正常，可以試試重新整理、檢查網路連線，或登出後重新登入。

### 大家回報了 Channel.io 的哪些問題？

過去一小時內沒有人說明 Channel.io 哪裡壞了。如果你遇到問題，請在上方選擇，讓其他人看到。

### Channel.io 上次故障是什麼時候？

過去 30 天內，Channel.io 的回報沒有出現暴增。

### Channel.io 有狀態頁面嗎？

有。Channel.io 會在官方狀態頁面發布更新，目前顯示：運行正常。

[前往狀態頁面](https://status.channel.io/)

### Channel.io 無法使用時我可以怎麼做？

查看本頁和 Channel.io 的狀態頁面以取得更新，等幾分鐘再試一次。不用重新安裝：如果是服務中斷，要由他們那邊修復。

### 如何回報 Channel.io 的問題？

點選本頁頂端的「我也有問題」，再選擇哪裡壞了。你的回報會在一分鐘內顯示在即時圖表上，也可以留言告訴其他人你遇到的狀況。

### Instatus Now 是怎麼知道的？

我們把此頁面上使用者的回報，與每分鐘檢查一次的 Channel.io 官方狀態頁結合起來。