---
service: "CData Cloud"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-02T16:57:07.829Z"
url: "https://instatus.com/now/zh-tw/cdata.com"
official_status_page: "https://status.cdata.com"
website: "http://cdata.com"
---

# CData Cloud 關閉了嗎？

沒有，一切正常. 過去一小時 0 份報告。

## 官方更新

- **Service Interruption: Arc Cloud/Sync Cloud - Azure Database Maintenance** (RESOLVED, 2026-11-01T05:10:31.000Z): Summary: Between 02:24 - 03:36 UTC on November 1, 2026, several customers experienced intermittent connectivity issues or total unavailability of their Arc Cloud and Sync Cloud instances. Our platform engineering team identified the cause as a scheduled maintenance and patching operation performed by our upstream cloud provider, Microsoft Azure, on the PostgreSQL database infrastructure. What Happened? Azure initiated a mandatory security and stability patch for the database clusters. During this process, the database instances underwent a restart to apply the updates. Arc Cloud instances re-established their database connections automatically within a few minutes. A subset of Sync Cloud instances did not reconnect on their own after the database returned and remained unavailable until they were restarted. Actions Taken: Immediate: Our Platform Engineering team monitored the recovery of all affected databases to ensure they returned to a "Healthy" state, and restarted the Sync Cloud instances that had not reconnected. Verification: We have verified that all customer data remains intact and that all application services have re-established connections. Sync jobs scheduled during the affected window may have failed and will run at their next scheduled time. Future Prevention: To minimize the impact of future provider maintenance, we are: Configuring custom maintenance windows on the database servers so provider patching occurs during the lowest-traffic period for our global customer base. Enhancing application-level connection retries to better handle transient provider restarts. We apologize for the disruption to your workflow!

## CData Cloud 故障常見問題

### CData Cloud 現在掛了嗎？

沒有，一切正常. 過去一小時 0 份報告。

### CData Cloud 是所有人都壞了，還是只有我？

看起來只有你遇到。CData Cloud 的回報量正常，可以試試重新整理、檢查網路連線，或登出後重新登入。

### 大家回報了 CData Cloud 的哪些問題？

過去一小時內沒有人說明 CData Cloud 哪裡壞了。如果你遇到問題，請在上方選擇，讓其他人看到。

### CData Cloud 上次故障是什麼時候？

過去 30 天內，CData Cloud 的回報沒有出現暴增。

### CData Cloud 有狀態頁面嗎？

有。CData Cloud 會在官方狀態頁面發布更新，目前顯示：運行正常。

[前往狀態頁面](https://status.cdata.com/)

### CData Cloud 無法使用時我可以怎麼做？

查看本頁和 CData Cloud 的狀態頁面以取得更新，等幾分鐘再試一次。不用重新安裝：如果是服務中斷，要由他們那邊修復。

### 如何回報 CData Cloud 的問題？

點選本頁頂端的「我也有問題」，再選擇哪裡壞了。你的回報會在一分鐘內顯示在即時圖表上，也可以留言告訴其他人你遇到的狀況。

### Instatus Now 是怎麼知道的？

我們把此頁面上使用者的回報，與每分鐘檢查一次的 CData Cloud 官方狀態頁結合起來。