已解決 · 持續 4 小時

8x8 10月26日 故障

8x8 的回報激增至每小時 24 則,並在 4 小時 內維持高檔。

開始
下午2:00
2026年10月26日 · UTC
恢復正常
下午6:00
4 小時 後
高峰
24/小時
正常的 24×
8x8 的事件
3 小時 08 分鐘
Contact Center call connectivity/performance issues

故障期間的回報

下午12:00下午7:50 UTC

8x8 的說法

status.8x8.com
已解決下午3:27至6:35 · 3 小時 08 分鐘

Contact Center call connectivity/performance issues

  1. 已解決 · 下午6:35

    <p>8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption.&nbsp;</p>

  2. 調查中 · 下午5:35

    8x8 engineers continue to work towards resolution of the issue.&nbsp;If you are experiencing this issue please contact support to troubleshoot further and understand frequency impact.&nbsp; &nbsp;We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  3. 調查中 · 下午4:01

    8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  4. 調查中 · 下午3:44

    Our engineers are currently working to resolve the issue as a matter of urgency. The main symptom being experienced is delays in call connectivity where no audio may be heard.&nbsp; We will continue to provide updates as they become available.&nbsp;

8x8 在回報開始上升 1 小時 44 分鐘 後發布了第一則更新。

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