已解決 · 持續 2 小時

8x8 8月13日 故障

8x8 的回報激增至每小時 166 則,並在 2 小時 內維持高檔。

開始
下午9:00
2026年8月13日 · UTC
恢復正常
下午11:00
2 小時 後
高峰
166/小時
正常的 166×
8x8 的事件
2 小時 03 分鐘
No audio on calls - Investigating

故障期間的回報

下午7:00上午12:50 UTC

8x8 的說法

status.8x8.com
已解決晚上9:37至11:40 · 2 小時 03 分鐘

No audio on calls - Investigating

  1. 已解決 · 下午11:40

    <p>8x8 has confirmed resolution and all systems are performing as normal.&nbsp; We apologize the the interruption&nbsp;<span style="font-size: inherit">and full root cause investigation is underway.</span><span style="font-size: inherit">&nbsp;</span></p>

  2. 調查中 · 下午10:46

    <p>8x8 has seen continued resolution of all one way audio issues. All calls are completing normally as of&nbsp;<span style="font-size: inherit">2:30 PM PDT (5:30PM Eastern).&nbsp;</span><span style="font-size: inherit">We'll continue to monitor and will provide a final update full resolving this issue.&nbsp;</span></p>

  3. 監視中 · 下午10:04

    <p>8x8 has seen normal call completion as of&nbsp;2:30 PM PDT (5:30PM Eastern). Calls should currently completing as normal and we are currently monitoring and investigating the root cause. We'll provide further updates once fully confirmed.&nbsp;</p>

  4. 調查中 · 下午9:51

    Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.&nbsp;

  5. 調查中 · 下午9:37

    <p>8x8 is currently investigating reports of one way audio or no way audio on telephony calls. We are actively engaged and are evaluating impact and root causes. We'll provide updates as they become available.&nbsp;</p>

8x8 在回報開始上升 37 分鐘 後發布了第一則更新。

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