--- service: "Fonix" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-02T23:51:44.660Z" url: "https://instatus.com/now/yo/fonix.com" official_status_page: "https://status.fonix.com" website: "https://www.fonix.com" --- # Ṣé Fonix ti dásẹsẹ? Rárá, ó ń ṣiṣẹ́. Ìròyìn 0 ní wákàtí tó kọjá. ## Àwọn ìmúdójúìwọ̀n aṣojú - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-17T22:00:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 17/11/2026 22:00 PM Downtime Start Date/Time: 17/11/2026 23:20 PM Downtime End Date/Time: 18/11/2026 04:56 AM Maintenance End Date/Time: 18/11/2026 09:20 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 09:20 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-16T22:30:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 16/11/2026 22:30 PM Downtime Start Date/Time: 16/11/2026 23:00 PM Downtime End Date/Time: 17/11/2026 03:30 AM Maintenance End Date/Time: 17/11/2026 05:00 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 06:00 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: Messaging Gateway Update** (SCHEDULED, 2026-11-03T17:00:00.000Z): Dear Customer, Please be advised we will be undertaking planned maintenance on our Messaging Gateway platforms on the below date and time. The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window. However, please note that there may be a delay to reporting during the maintenance period. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team - **Planned Maintenance: Campaign Manager Update** (COMPLETED, 2026-11-02T17:00:00.000Z): The scheduled maintenance has been completed. - **Planned Maintenance: O2 Premium SMS** (COMPLETED, 2026-11-01T23:00:00.000Z): The scheduled maintenance has been completed. ## Àwọn ìbéèrè nípa ìdásẹ́sẹ̀ Fonix ### Ṣé Fonix ti dásẹsẹ báyìí? Rárá, ó ń ṣiṣẹ́. Ìròyìn 0 ní wákàtí tó kọjá. ### Ṣé Fonix ti dásẹsẹ fún gbogbo ènìyàn tàbí èmi nìkan ni? Ó dàbí ẹni pé ìwọ nìkan ni. Ìròyìn fún Fonix wà ní ìpele déédé, nítorí náà gbìyànjú láti tún-gbé e, ṣàyẹ̀wò ìsopọ̀ rẹ, tàbí jáde kí o tún wọlé. ### Àwọn ìṣòro wo ni àwọn ènìyàn ń ròyìn nípa Fonix? Kò sí ẹni tó sọ ohun tó bàjẹ́ lórí Fonix ní wákàtí tó kọjá. Tí ohun kan kò bá ṣiṣẹ́ fún ọ, yàn án lókè kí àwọn míràn lè rí i. ### Ìgbà wo ni ìdásẹ́sẹ̀ Fonix gbẹ̀yìn? Ìròyìn nípa Fonix kò gòkè ní ọgbọ̀n ọjọ́ tó kọjá. ### Ṣé Fonix ní ojú-ìwé ipò? Bẹ́ẹ̀ ni. Fonix máa ń gbé àwọn ìmúdójúìwọ̀n sí ojú-ìwé ipò rẹ̀ tó jẹ́ ti ìjọba, èyí tó ń sọ báyìí pé: ń ṣiṣẹ́. [Lọ sí ojú-ìwé ipò](https://status.fonix.com/) ### Kí ni mo lè ṣe tí Fonix kò bá ṣiṣẹ́? Wo ojú-ìwé yìí àti ojú-ìwé ipò Fonix fún àwọn ìmúdójúìwọ̀n, kí o sì dúró fún ìṣẹ́jú díẹ̀ kí o tó gbìyànjú lẹ́ẹ̀kan sí i. Má ṣe tún-fi sórí ẹrọ: tó bá jẹ́ ìdásẹsẹ, àtúnṣe wà ní ọ̀dọ̀ wọn. ### Báwo ni mo ṣe lè fi ìṣòro Fonix ránṣẹ́? Tẹ “Èmi náà ní ìṣòro” ní òkè ojú-ìwé yìí kí o sì yan ohun tó bàjẹ́. Ìròyìn rẹ máa hàn lórí àtẹ ìgbésààyè láàárín ìṣẹ́jú kan, o sì lè fi ọ̀rọ̀ sílẹ̀ láti sọ ohun tí o rí fún àwọn míràn. ### Báwo ni Instatus Now ṣe mọ̀? A so ìròyìn àwọn ènìyàn ojú-ìwé yìí pọ̀ mọ́ ojú-ìwé ipò àṣẹ ti Fonix, tí a ń yẹ̀ wò ní ìṣẹ́jú kọ̀ọ̀kan.