--- service: "DrFirst" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T08:18:55.458Z" url: "https://instatus.com/now/yo/drfirst.com" official_status_page: "https://status.drfirst.com" website: "https://drfirst.com" --- # Ṣé DrFirst ti dásẹsẹ? Rárá, ó ń ṣiṣẹ́. Ìròyìn 0 ní wákàtí tó kọjá. ## Àwọn ìmúdójúìwọ̀n aṣojú - **DrFirst Notification - Scheduled System Maintenance – Production - US Brand Messaging – November 27, 2026, 10:00 PM ET** (SCHEDULED, 2026-11-28T03:00:00.000Z): Our vendor is performing system maintenance on Friday, November 27, 2026, beginning at 10:00 PM ET and ending by Midnight ET. Service interruptions are expected during this scheduled maintenance window. For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager. The DrFirst Team To view this notice at any time, go to: https://drfirst.statuspage.io/ - **DrFirst Notification - Scheduled System Maintenance - Production - November 6th, 10:00 PM ET** (SCHEDULED, 2026-11-07T03:00:00.000Z): DrFirst is performing system maintenance in our production environment on Friday, November 6th at 10:00 PM ET. To avoid service interruption, as previously communicated, please ensure your network configuration has been updated to: If you currently have the following domain on your firewall allow list, no additional action is needed: *.epcsdrfirst.com *.drfirst.com *.iprescribe.com If not, please complete DNS-Level Whitelisting – Whitelist domain names list above. (DNS-level whitelisting is recommended because it offers the most flexibility and ensures your systems stay up to date with any future infrastructure changes.) For any questions, please go to https://help.drfirst.com or contact your DrFirst Channel Manager. To view this notice at any time, go to: https://status.drfirst.com - **DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, Oct 29, 2026 7:00 PM ET - Thursday Nov 5, 2026 7:00 PM ET** (SCHEDULED, 2026-11-06T00:00:00.000Z): Upcoming Production System Failover Failover: Oct 29, 2026 Failback: Nov 5, 2026 Purpose. The purpose of this bulletin is to inform all hospital leaders and staff responsible for the support of RxInform about the upcoming scheduled system failover. Background. RxInform will perform a scheduled system failover in our Production environment on Oct 29, 2026 at 7:00 PM ET. Failback on Nov 5, 2026at 7:00 PM ET RxInform NAT Gateway IP's (to be whitelisted by partners): West US Region : 52.89.91.236 and 100.20.118.222 East US Region : 3.132.12.212 and 3.142.160.182 Impact. There will be up to 1 hour of disruption in service expected during the maintenance period. Please ensure you are using the above IP addresses in the future. Next steps. For any questions or concerns please submit a ticket for assistance here: https://help.drfirst.com/hc/en-us/requests/new Epic customers: Please check your RxInform interface after maintenance is completed, if needed please restart your RxInform interface to process the messages again. - **DrFirst Notification - Scheduled System Maintenance - Daylight Savings Time (DST) - Staging & Production - October 31, 2026 - 11:59 PM** (SCHEDULED, 2026-11-01T03:45:00.000Z): We will be undergoing scheduled maintenance during this time. - **DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – October 29, 2026, 10:00 PM ET (UPDATED)** (COMPLETED, 2026-10-30T02:00:00.000Z): The scheduled maintenance has been completed. ## Àwọn ìbéèrè nípa ìdásẹ́sẹ̀ DrFirst ### Ṣé DrFirst ti dásẹsẹ báyìí? Rárá, ó ń ṣiṣẹ́. Ìròyìn 0 ní wákàtí tó kọjá. ### Ṣé DrFirst ti dásẹsẹ fún gbogbo ènìyàn tàbí èmi nìkan ni? Ó dàbí ẹni pé ìwọ nìkan ni. Ìròyìn fún DrFirst wà ní ìpele déédé, nítorí náà gbìyànjú láti tún-gbé e, ṣàyẹ̀wò ìsopọ̀ rẹ, tàbí jáde kí o tún wọlé. ### Àwọn ìṣòro wo ni àwọn ènìyàn ń ròyìn nípa DrFirst? Kò sí ẹni tó sọ ohun tó bàjẹ́ lórí DrFirst ní wákàtí tó kọjá. Tí ohun kan kò bá ṣiṣẹ́ fún ọ, yàn án lókè kí àwọn míràn lè rí i. ### Ìgbà wo ni ìdásẹ́sẹ̀ DrFirst gbẹ̀yìn? Ìròyìn nípa DrFirst kò gòkè ní ọgbọ̀n ọjọ́ tó kọjá. ### Ṣé DrFirst ní ojú-ìwé ipò? Bẹ́ẹ̀ ni. DrFirst máa ń gbé àwọn ìmúdójúìwọ̀n sí ojú-ìwé ipò rẹ̀ tó jẹ́ ti ìjọba, èyí tó ń sọ báyìí pé: ń ṣiṣẹ́. [Lọ sí ojú-ìwé ipò](https://status.drfirst.com/) ### Kí ni mo lè ṣe tí DrFirst kò bá ṣiṣẹ́? Wo ojú-ìwé yìí àti ojú-ìwé ipò DrFirst fún àwọn ìmúdójúìwọ̀n, kí o sì dúró fún ìṣẹ́jú díẹ̀ kí o tó gbìyànjú lẹ́ẹ̀kan sí i. Má ṣe tún-fi sórí ẹrọ: tó bá jẹ́ ìdásẹsẹ, àtúnṣe wà ní ọ̀dọ̀ wọn. ### Báwo ni mo ṣe lè fi ìṣòro DrFirst ránṣẹ́? Tẹ “Èmi náà ní ìṣòro” ní òkè ojú-ìwé yìí kí o sì yan ohun tó bàjẹ́. Ìròyìn rẹ máa hàn lórí àtẹ ìgbésààyè láàárín ìṣẹ́jú kan, o sì lè fi ọ̀rọ̀ sílẹ̀ láti sọ ohun tí o rí fún àwọn míràn. ### Báwo ni Instatus Now ṣe mọ̀? A so ìròyìn àwọn ènìyàn ojú-ìwé yìí pọ̀ mọ́ ojú-ìwé ipò àṣẹ ti DrFirst, tí a ń yẹ̀ wò ní ìṣẹ́jú kọ̀ọ̀kan.