--- service: "Channel.io" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T08:42:16.309Z" url: "https://instatus.com/now/yo/channel.io" official_status_page: "https://status.channel.io" website: "https://channel.io/en" --- # Ṣé Channel.io ti dásẹsẹ? Rárá, ó ń ṣiṣẹ́. Ìròyìn 0 ní wákàtí tó kọjá. ## Àwọn ìmúdójúìwọ̀n aṣojú - **Issue detected with Channel Talk system** (RESOLVED, 2026-10-27T09:00:55.000Z): The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 17:45 ~ 17:51 (KST) - Affected Scope: Some customers using the Channelworks web, mobile, and desktop apps, as well as external messenger and app integration services - Incident Details: 1) Some screens in the web, mobile, and desktop apps did not load or responded slowly 2) Requests from external messengers and app integrations were delayed or returned errors - Cause: During an App Store server deployment, the servers handling requests temporarily stopped, causing errors and delays in services connected to the App Store - Resolution: The servers have been restored and normal responses have been confirmed. Further deployments have been halted, and the recovery of related services has also been verified. - Preventive Measures: We will reorganize the deployment pipeline and strengthen verification to ensure server deployments proceed as intended. We apologize for any inconvenience to your use of the service. We will improve our deployment procedures to provide a more stable service. - **Temporary issue detected with AI ALF feature** (RESOLVED, 2026-10-27T07:40:25.000Z): The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 04:01 ~ 04:09 (KST) (approximately 8 minutes) - Affected Scope: Some user chats handled by ALF during the incident, and the ALF settings page - Incident Details: 1) ALF responses were not delivered, or were delayed or cut off, and some chats were transferred to an agent 2) The ALF settings and preview pages loaded slowly or failed to open - Cause: The servers supporting the system experienced a temporary delay in response - Resolution: The servers have been restored, and preventive measures will be applied on October 29, 2026 (Thu). Until then, the same issue may recur during early morning hours. We will continue to strengthen monitoring to prevent similar issues from occurring again. ## Àwọn ìbéèrè nípa ìdásẹ́sẹ̀ Channel.io ### Ṣé Channel.io ti dásẹsẹ báyìí? Rárá, ó ń ṣiṣẹ́. Ìròyìn 0 ní wákàtí tó kọjá. ### Ṣé Channel.io ti dásẹsẹ fún gbogbo ènìyàn tàbí èmi nìkan ni? Ó dàbí ẹni pé ìwọ nìkan ni. Ìròyìn fún Channel.io wà ní ìpele déédé, nítorí náà gbìyànjú láti tún-gbé e, ṣàyẹ̀wò ìsopọ̀ rẹ, tàbí jáde kí o tún wọlé. ### Àwọn ìṣòro wo ni àwọn ènìyàn ń ròyìn nípa Channel.io? Kò sí ẹni tó sọ ohun tó bàjẹ́ lórí Channel.io ní wákàtí tó kọjá. Tí ohun kan kò bá ṣiṣẹ́ fún ọ, yàn án lókè kí àwọn míràn lè rí i. ### Ìgbà wo ni ìdásẹ́sẹ̀ Channel.io gbẹ̀yìn? Ìròyìn nípa Channel.io kò gòkè ní ọgbọ̀n ọjọ́ tó kọjá. ### Ṣé Channel.io ní ojú-ìwé ipò? Bẹ́ẹ̀ ni. Channel.io máa ń gbé àwọn ìmúdójúìwọ̀n sí ojú-ìwé ipò rẹ̀ tó jẹ́ ti ìjọba, èyí tó ń sọ báyìí pé: ń ṣiṣẹ́. [Lọ sí ojú-ìwé ipò](https://status.channel.io/) ### Kí ni mo lè ṣe tí Channel.io kò bá ṣiṣẹ́? Wo ojú-ìwé yìí àti ojú-ìwé ipò Channel.io fún àwọn ìmúdójúìwọ̀n, kí o sì dúró fún ìṣẹ́jú díẹ̀ kí o tó gbìyànjú lẹ́ẹ̀kan sí i. Má ṣe tún-fi sórí ẹrọ: tó bá jẹ́ ìdásẹsẹ, àtúnṣe wà ní ọ̀dọ̀ wọn. ### Báwo ni mo ṣe lè fi ìṣòro Channel.io ránṣẹ́? Tẹ “Èmi náà ní ìṣòro” ní òkè ojú-ìwé yìí kí o sì yan ohun tó bàjẹ́. Ìròyìn rẹ máa hàn lórí àtẹ ìgbésààyè láàárín ìṣẹ́jú kan, o sì lè fi ọ̀rọ̀ sílẹ̀ láti sọ ohun tí o rí fún àwọn míràn. ### Báwo ni Instatus Now ṣe mọ̀? A so ìròyìn àwọn ènìyàn ojú-ìwé yìí pọ̀ mọ́ ojú-ìwé ipò àṣẹ ti Channel.io, tí a ń yẹ̀ wò ní ìṣẹ́jú kọ̀ọ̀kan.