---
service: "XTIUM"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-10-31T20:02:40.640Z"
url: "https://instatus.com/now/xtium.com"
official_status_page: "https://status.xtium.eu"
website: "https://xtium.com"
---

# Is XTIUM down?

No, it's up. 0 reports in the last hour.

## Official updates

- **IVR Platform Call Control Application Upgrade** (COMPLETED, 2026-10-28T22:00:00.000Z): The scheduled maintenance has been completed.
- **OCC Cloud Reporting and Chat Services Maintenance** (COMPLETED, 2026-10-28T21:00:00.000Z): The scheduled maintenance has been completed.
- **Critical Issue - IVR Platform** (IDENTIFIED, 2026-10-23T06:18:37.000Z): Over the weekend we have been able to partially recover the IVR platform. Unfortunately, it is not stable enough to take it back into production. As issues persist we are expediting migrations to our new IVR platform. As this may take several weeks to complete we are implementing new and enhancing existing workarounds to restore basic reachability. If you did not do that already, please reach out to our support team to discuss available options.
- **PHP critical security vulnerabilities (CVE-2026-109618 and CVE-2026-109619)** (INVESTIGATING, 2026-10-21T13:33:40.000Z): Following the disclosure of the PHP vulnerabilities, XTIUM has reviewed its internal systems and applied the necessary mitigating measures where required. We have also engaged all relevant vendors to determine whether any customer-facing services are affected. Based on responses received so far, only one vendor has identified potential exposure and is currently implementing remediation actions. At present, the overall exposure to XTIUM services is considered low. We continue to work with the remaining vendors to complete our assessment and will provide further updates as additional information becomes available.

## XTIUM outage FAQ

### Is XTIUM down right now?

No, it's up. 0 reports in the last hour.

### Is XTIUM down for everyone or just me?

It looks like it's just you. Reports for XTIUM are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with XTIUM?

Nobody has said what's broken with XTIUM in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last XTIUM outage?

Reports for XTIUM haven't spiked in the last 30 days.

### Does XTIUM have a status page?

Yes. XTIUM posts updates on its official status page, which currently says operational.

[Go to status page](https://status.xtium.eu/)

### What can I do if XTIUM isn't working?

Check this page and XTIUM's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a XTIUM problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with XTIUM's official status page, which we check every minute.