--- service: "Xsolla" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-02T03:12:03.180Z" url: "https://instatus.com/now/xsolla.com" official_status_page: "https://status.xsolla.com" website: "https://xsolla.com" --- # Is Xsolla down? No, it's up. 0 reports in the last hour. ## Official updates - **Infrastructure Scheduled Maintenance** (SCHEDULED, 2026-11-03T06:00:00.000Z): Hi, We are writing to inform you of a scheduled maintenance window on Monday, November 2, 2026 at 10PM PT. This is our final planned maintenance of the year, and is part of ongoing work to further enhance and optimize our platform infrastructure ahead of the holiday season. Maintenance Window Date: Monday, November 2, 2026 Time: 10:00 PM - 10:30 PM PT Total window: 30 minutes Within the maintenance window, there will be one brief period where services may be interrupted: Interruption window - approximately 10:05 PM – 10:15 PM PT (up to 10 minutes) During this interruption window, Web Shop purchasing (Shop Builder and In-Game Store / store.xsolla.com) may be temporarily unavailable. Players will still be able to browse the store catalogue, but will not be able to add items to their cart or proceed to checkout. Who is affected Partners using Web Shop (Shop Builder and/or In-Game Store) may experience the interruption described above. Players purchasing through a Web Shop will not be able to complete the flow to reach Pay Station during this period. Partners using Pay Station directly via simple checkout (Payments only) will not be affected. Outside of this period, services will remain operational. We will send a reminder notification and provide real-time status updates during the window via our Status Page. If you have any questions or concerns, please reach out to your account manager. Thank you for your continued partnership. - **Proactive notice: PHP security vulnerabilities** (MONITORING, 2026-10-21T17:12:31.000Z): We are aware of critical security vulnerabilities in PHP, announced publicly on 20 October 2026. We are actively patching and mitigating affected systems, and added protections are in place at our web application firewall layer. No action is required from you. If any change could affect your services, we will post here before it begins. ## Xsolla outage FAQ ### Is Xsolla down right now? No, it's up. 0 reports in the last hour. ### Is Xsolla down for everyone or just me? It looks like it's just you. Reports for Xsolla are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Xsolla? Nobody has said what's broken with Xsolla in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Xsolla outage? Reports for Xsolla haven't spiked in the last 30 days. ### Does Xsolla have a status page? Yes. Xsolla posts updates on its official status page, which currently says operational. [Go to status page](https://status.xsolla.com/) ### What can I do if Xsolla isn't working? Check this page and Xsolla's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Xsolla problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Xsolla's official status page, which we check every minute.