---
service: "Scalepoint"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T16:05:25.845Z"
url: "https://instatus.com/now/web.scalepoint.com"
official_status_page: "https://status.scalepoint.com"
website: "https://web.scalepoint.com"
---

# Is Scalepoint down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Scheduled maintenance: Possible service disruption** (SCHEDULED, 2026-11-01T23:01:00.000Z): One of Scalepoint's infrastructure providers will carry out planned maintenance in a datacenter hosting parts of Scalepoint's platform. Window: 2 November 2026, 00:01 CET to 06:00 CET During this window, some or all Scalepoint services may be unavailable or degraded. We recommend not scheduling integrations, batch jobs, or other automated operations against Scalepoint services during this window. Any that do run should be checked afterwards to confirm they completed. We'll post updates here if anything changes, and when the maintenance is complete.
- **Scheduled Maintenance: Possible Service Disruption** (COMPLETED, 2026-10-29T23:01:00.000Z): Maintenance has completed
- **Disruption of service - ClaimsCORE & HUB (Mobile App (Scalepoint HUB Property))** (RESOLVED, 2026-10-29T09:27:53.000Z): The incident has been resolved.
- **Email delivery issues - ClaimsCORE & HUB** (RESOLVED, 2026-10-27T09:23:02.000Z): The issue with incoming emails to Scalepoint has been resolved, and emails sent to claims are being delivered normally again. Emails that failed to deliver during the incident were not received, so please resend any that came back with a delivery failure message. We apologise for the inconvenience.

## Scalepoint outage FAQ

### Is Scalepoint down right now?

No, it's up. 0 reports in the last hour.

### Is Scalepoint down for everyone or just me?

It looks like it's just you. Reports for Scalepoint are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Scalepoint?

Nobody has said what's broken with Scalepoint in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Scalepoint outage?

Reports for Scalepoint haven't spiked in the last 30 days.

### Does Scalepoint have a status page?

Yes. Scalepoint posts updates on its official status page, which currently says operational.

[Go to status page](https://status.scalepoint.com/)

### What can I do if Scalepoint isn't working?

Check this page and Scalepoint's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Scalepoint problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Scalepoint's official status page, which we check every minute.