Sự cố Fluxer ngày 29 tháng 10

Issues with platform connectivity

1. Đã khắc phục · 1:24

   On 30 October at 00:36 UTC, a short network blip in our cluster set off a mass reconnect. The presence service stalled under the load, so heartbeats timed out and clients kept reconnecting. We patched the gateway live and rebuilt presence data. Service is fully restored.

2. Đã khắc phục · 1:03

   This incident has been resolved.

3. Đã nhận diện · 0:53

   We're still working on stabilising everything after a brief network outage at our hosting provider during our peak hours requires manual intervention to restore connections to all users without saturating our backend resources. Hang tight!

4. Đã nhận diện · 0:46

   At 00:36 UTC a short network disruption inside our server network cut connections between our web servers and our backend for about 3 minutes. We're still working on recovering all stuck connections. Bear with us!

5. Đang điều tra · 0:38

   We are currently investigating this incident.