---
service: "Vertex"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T16:05:25.688Z"
url: "https://instatus.com/now/vertexinc.com"
official_status_page: "https://status.vertexinc.com"
website: "https://www.vertexinc.com/"
---

# Is Vertex down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Maintenance in Vertex VAT Compliance** (SCHEDULED, 2026-11-30T23:00:00.000Z): Vertex will be performing maintenance on Monday, November 30 from 23:00 UTC until Tuesday, December 1 02:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
- **Maintenance in Vertex Indirect Tax Returns North America On-Demand** (SCHEDULED, 2026-11-25T01:00:00.000Z): Vertex will be performing maintenance on Wednesday, November 25 from 1:00 UTC to 6:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
- **Maintenance in Vertex Express Returns** (SCHEDULED, 2026-11-24T05:00:00.000Z): Vertex will be performing maintenance on Tuesday, November 24 from 05:00 UTC to 09:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
- **Maintenance in Vertex Express Returns** (SCHEDULED, 2026-11-24T05:00:00.000Z): Vertex will be performing maintenance on Tuesday, November 24 from 05:00 UTC to 11:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
- **Maintenance in Vertex Exemption Certificate Wizard** (SCHEDULED, 2026-11-10T10:00:00.000Z): Vertex will be performing maintenance on Tuesday, November 10 from 10:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.

## Vertex outage FAQ

### Is Vertex down right now?

No, it's up. 0 reports in the last hour.

### Is Vertex down for everyone or just me?

It looks like it's just you. Reports for Vertex are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Vertex?

Nobody has said what's broken with Vertex in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Vertex outage?

Reports for Vertex haven't spiked in the last 30 days.

### Does Vertex have a status page?

Yes. Vertex posts updates on its official status page, which currently says operational.

[Go to status page](https://status.vertexinc.com/)

### What can I do if Vertex isn't working?

Check this page and Vertex's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Vertex problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Vertex's official status page, which we check every minute.

### What is Vertex?

Vertex provides tax technology solutions and software for businesses worldwide.

[Visit website](https://www.vertexinc.com/)