--- service: "Vanilla Forums" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T19:03:09.181Z" url: "https://instatus.com/now/vanillaforums.com" official_status_page: "https://status.vanillaforums.com" website: "https://vanillaforums.com" --- # Is Vanilla Forums down? No, it's up. 0 reports in the last hour. ## Official updates - **Scheduled Maintenance: November 18, 2026 European Union** (SCHEDULED, 2026-11-18T23:00:00.000Z): We will be performing scheduled maintenance across our hosting regions from November 16–18, 2026. This maintenance is part of our ongoing efforts to maintain the security, stability, and reliability of the Higher Logic Vanilla platform. During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours. The maintenance will be performed on separate dates for each hosting region: United States: Monday, November 16 - 8:00 PM – 11:00 PM ET Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET) All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time. What to Expect * Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window. * Expected Duration: Maintenance is expected to take approximately 2–3 hours per region. * Service Restoration: Community services will be restored once maintenance has been completed. Action Required No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region. We appreciate your patience and understanding as we perform these essential updates. If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support. - **Scheduled Maintenance: November 17, 2026 Canada** (SCHEDULED, 2026-11-17T23:00:00.000Z): We will be performing scheduled maintenance across our hosting regions from November 16–18, 2026. This maintenance is part of our ongoing efforts to maintain the security, stability, and reliability of the Higher Logic Vanilla platform. During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours. The maintenance will be performed on separate dates for each hosting region: United States: Monday, November 16 - 8:00 PM – 11:00 PM ET Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET) All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time. What to Expect * Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window. * Expected Duration: Maintenance is expected to take approximately 2–3 hours per region. * Service Restoration: Community services will be restored once maintenance has been completed. Action Required No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region. We appreciate your patience and understanding as we perform these essential updates. If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support. - **Scheduled Maintenance: November 16, 2026 United States** (SCHEDULED, 2026-11-17T01:00:00.000Z): We will be performing scheduled maintenance across our hosting regions from November 16–18, 2026. This maintenance is part of our ongoing efforts to maintain the security, stability, and reliability of the Higher Logic Vanilla platform. During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours. The maintenance will be performed on separate dates for each hosting region: United States: Monday, November 16 - 8:00 PM – 11:00 PM ET Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET) All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time. What to Expect * Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window. * Expected Duration: Maintenance is expected to take approximately 2–3 hours per region. * Service Restoration: Community services will be restored once maintenance has been completed. Action Required No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region. We appreciate your patience and understanding as we perform these essential updates. If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support. - **Broccoli2Shell** (MONITORING, 2026-10-26T23:53:16.000Z): We are aware of Broccoli2Shell and are actively monitoring developments. Based on our current assessment, the Vanilla platform is not affected at this time. We will continue to monitor and provide an update if our assessment changes. ## Vanilla Forums outage FAQ ### Is Vanilla Forums down right now? No, it's up. 0 reports in the last hour. ### Is Vanilla Forums down for everyone or just me? It looks like it's just you. Reports for Vanilla Forums are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Vanilla Forums? Nobody has said what's broken with Vanilla Forums in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Vanilla Forums outage? Reports for Vanilla Forums haven't spiked in the last 30 days. ### Does Vanilla Forums have a status page? Yes. Vanilla Forums posts updates on its official status page, which currently says operational. [Go to status page](https://status.vanillaforums.com/) ### What can I do if Vanilla Forums isn't working? Check this page and Vanilla Forums's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Vanilla Forums problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Vanilla Forums's official status page, which we check every minute.