--- service: "UpCloud" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T19:36:16.778Z" url: "https://instatus.com/now/upcloud.com" official_status_page: "https://status.upcloud.com" website: "https://upcloud.com" --- # Is UpCloud down? No, it's up. 0 reports in the last hour. ## Official updates - **[Managed Gateway]: Security Updates and Maintenance** (SCHEDULED, 2026-11-12T07:00:00.000Z): We will be performing a scheduled maintenance update on all VPN and NAT Gateway (GWaaS) instances across all locations. During this maintenance window, we will be applying essential security updates to our gateway infrastructure. Please note that this maintenance will directly affect Managed Kubernetes customers utilizing our Gateway-as-a-Service (GWaaS) solutions. - Expected Impact & Downtime We have allocated a conservative 5-hour window to ensure a safe and careful rollout, though we anticipate the actual maintenance to be completed well before the end of the window. The impact on your services will depend on your current gateway plan: High Availability Plans (Standard, Production, and Advanced): You are not expected to experience any downtime or service interruption during this maintenance. Single-Node Plans (Essentials and Development): You will experience a brief service interruption of 1 to 10 minutes per service as the instances are updated and restarted. We appreciate your patience and understanding as we work to keep our infrastructure secure and up to date. If you have any questions or concerns regarding this maintenance, please reach out to our support team. - **[NL-AMS1]: Network Maintenance** (SCHEDULED, 2026-11-11T21:00:00.000Z): We will be performing scheduled network maintenance in our NL-AMS1 data center on November 11, 2026, between 21:00 and 01:00 UTC +1d (22:00 - 02:00 +1d CET). During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online. If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com. - **[EUROPE-1: FI-HEL2] Object Storage maintenance** (SCHEDULED, 2026-11-11T17:00:00.000Z): During this maintenance, short blips in Object Storage operations are to be expected. During this time, users may experience the following: - HUB Dashboard: Timeouts when attempting to load the object viewer. - Instance Connections: Periodic 503 Service Unavailable errors when connecting directly to an instance. If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com. - **[DE-FRA1]: Network Maintenance** (COMPLETED, 2026-10-28T20:00:00.000Z): The scheduled maintenance has been completed. - **[US-NYC1, FI-HEL1, DE-FRA1]: Managed Kubernetes** (SCHEDULED, 2026-10-08T07:00:00.000Z): This maintenance impacts UKS clusters of prod-md plans, these clusters will be upgraded to high-availability (prod-md-ha) during the window. The upgrade takes 3 minutes in most cases but can take up to 10 minutes. prod-md clusters can be upgraded to prod-md-ha for free at any time before this maintenance break. ## UpCloud outage FAQ ### Is UpCloud down right now? No, it's up. 0 reports in the last hour. ### Is UpCloud down for everyone or just me? It looks like it's just you. Reports for UpCloud are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with UpCloud? Nobody has said what's broken with UpCloud in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last UpCloud outage? Reports for UpCloud haven't spiked in the last 30 days. ### Does UpCloud have a status page? Yes. UpCloud posts updates on its official status page, which currently says operational. [Go to status page](https://status.upcloud.com/) ### What can I do if UpCloud isn't working? Check this page and UpCloud's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a UpCloud problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with UpCloud's official status page, which we check every minute.