---
service: "TrueLayer"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-02T00:24:50.864Z"
url: "https://instatus.com/now/truelayer.com"
official_status_page: "https://status.truelayer.com"
website: "https://truelayer.com"
---

# Is TrueLayer down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Scheduled Maintenance Window - Production** (SCHEDULED, 2026-11-17T14:00:00.000Z): Start Time: 17/11/2026, 14:00 UTC End Time: 17/11/2026, 15:00 UTC Affected Products: Production Impact: We will conduct a Disaster Recovery Test for the sandbox environment. During this timeframe, you may see an increased rate of 500 errors. If you encounter a timeout or an error, simply retry your request after a few moments: all services will resume normally within the window. Client Actions: None
- **Scheduled Maintenance Window - Production** (SCHEDULED, 2026-11-11T14:00:00.000Z): Start Time: 11/11/2026, 14:00 UTC End Time: 11/11/2026, 15:00 UTC Affected Products: Production Impact: We will conduct a Disaster Recovery Test for the sandbox environment. During this timeframe, you may see an increased rate of 500 errors. If you encounter a timeout or an error, simply retry your request after a few moments: all services will resume normally within the window. Client Actions: None
- **Scheduled Maintenance Window - Sandbox** (SCHEDULED, 2026-11-05T14:00:00.000Z): Start Time: 05/11/2026, 14:00 UTC End Time: 05/11/2026, 15:00 UTC Affected Products: Sandbox Impact: We will conduct a Disaster Recovery Test for the sandbox environment. During this timeframe, you may see an increased rate of 500 errors. If you encounter a timeout or an error, simply retry your request after a few moments: all services will resume normally within the window. This operation will not affect production, so no live AIS and PIS requests will be affected. Client Actions: None
- **Scheduled Maintenance Window - Sandbox** (SCHEDULED, 2026-11-03T14:00:00.000Z): Start Time: 03/11/2026, 14:00 UTC End Time: 03/11/2026, 15:00 UTC Affected Products: Sandbox Impact: We will conduct a Disaster Recovery Test for the sandbox environment. During this timeframe, you may see an increased rate of 500 errors. If you encounter a timeout or an error, simply retry your request after a few moments: all services will resume normally within the window. This operation will not affect production, so no live AIS and PIS requests will be affected. Client Actions: None

## TrueLayer outage FAQ

### Is TrueLayer down right now?

No, it's up. 0 reports in the last hour.

### Is TrueLayer down for everyone or just me?

It looks like it's just you. Reports for TrueLayer are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with TrueLayer?

Nobody has said what's broken with TrueLayer in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last TrueLayer outage?

Reports for TrueLayer haven't spiked in the last 30 days.

### Does TrueLayer have a status page?

Yes. TrueLayer posts updates on its official status page, which currently says operational.

[Go to status page](https://status.truelayer.com/)

### What can I do if TrueLayer isn't working?

Check this page and TrueLayer's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a TrueLayer problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with TrueLayer's official status page, which we check every minute.