Çözüldü · 1 sa sürdü

1 Eylül tarihli Autodesk kesintisi

Autodesk raporları saatte 19 seviyesine çıktı ve 1 sa boyunca yüksek kaldı.

Başladı
16:00
1 Eylül 2026 · UTC
Normale döndü
17:00
1 sa sonra
Zirve
19/sa
Autodesk olayı
21 dk
Autodesk account

Kesinti sırasındaki raporlar

14:0018:50 UTC

Autodesk ne dedi

health.autodesk.com
Çözüldü16:19–16:39 · 21 dk

Autodesk account

  1. Çözüldü · 20:39

    **AUTODESK EVENT ANALYSIS** **Incident Number:** #COESOC-23836 **Incident Date:** September 01, 2026 ‌ **Summary** On September 1, 2026, between 09:09 AM PDT and 09:35 AM PDT, Autodesk experienced a service outage that prevented customers from accessing Autodesk account. ‌ **Impacted Services** * Autodesk account ‌ **Root Cause** * Optimizations to the systems that manage and deploy cloud services resulted in an unintended impact to Autodesk account, causing it to be inaccessible to customers. * Autodesk resolved the incident by reversing the change. It took a short time for the reversal to take full effect, after which access to Autodesk account was restored. ‌ **Autodesk Actions** Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following: * Safeguards to the automated deployment system to prevent it from unintentionally removing critical configurations. * Updates to the change management process to ensure similar changes are rolled out gradually during lower-traffic periods, reducing the likelihood of recurrence. ‌ Thank you for your patience and understanding.

  2. Çözüldü · 16:39

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

  3. Araştırılıyor · 16:19

    We are investigating an issue where customers are unable to access the home page of Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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