--- service: "TPx Communications" status: "partial_outage" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T21:29:06.932Z" url: "https://instatus.com/now/tpx.com" official_status_page: "https://tpxcommunications.statuspage.io" website: "https://www.tpx.com" --- # Is TPx Communications down? It's partly down. 0 reports in the last hour. ## Official updates - **Los Angeles Spectrum Outage** (RESOLVED, 2026-10-27T02:36:50.000Z): Spectrum identified issues affecting multiple network nodes and completed the necessary corrective actions, including repairing and rebooting the impacted equipment. Following these remediation efforts, all affected customer services were successfully restored. We have verified service recovery in VCO and confirmed that all impacted customers are currently operating normally. Services remain stable, and no further issues have been observed at this time. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support. - **ConnectWise Cloud Backup Service Interruption** (MONITORING, 2026-10-19T20:48:13.000Z): TPx continues to actively investigate all customer Microsoft 365 environments that use the impacted ConnectWise Cloud Backup service, assessing potential security impacts and taking appropriate remediation measures. Support cases have been opened for all customers using this service, and we're sharing investigation results and any necessary next steps directly through those cases as our reviews are completed. ConnectWise announced on October 28 that it is beginning phased restoration of its Cloud Backup service using a new, security-hardened application. This process requires Microsoft 365 environments to be reauthorized before backup and restoration operations can resume. TPx will coordinate the reauthorization process through existing customer support cases, including any steps that require customer involvement. The availability of ConnectWise's restoration process does not mean that backups have resumed for all TPx customers. Customers should not re-enable previously disabled ConnectWise or SkyKick applications and should await TPx guidance before making changes to their connections. TPx continues to work directly with ConnectWise as restoration progresses. Our customer security investigations also remain underway, and we'll continue providing updates as meaningful developments occur. For the latest information, please refer to the ConnectWise Security Advisory at https://www.connectwise.com/company/trust/advisories If you have questions or need assistance, please contact TPx Support at https://www.tpx.com/contact-us , or you can also respond via the associated case provided to you by our Support Team. ## TPx Communications outage FAQ ### Is TPx Communications down right now? It's partly down. 0 reports in the last hour. ### Is TPx Communications down for everyone or just me? It looks like it's just you. Reports for TPx Communications are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with TPx Communications? Nobody has said what's broken with TPx Communications in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last TPx Communications outage? Reports for TPx Communications haven't spiked in the last 30 days. ### Does TPx Communications have a status page? Yes. TPx Communications posts updates on its official status page, which currently says partial outage. [Go to status page](https://tpxcommunications.statuspage.io/) ### What can I do if TPx Communications isn't working? Check this page and TPx Communications's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a TPx Communications problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with TPx Communications's official status page, which we check every minute.