--- service: "DrFirst" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T07:01:12.739Z" url: "https://instatus.com/now/tl/drfirst.com" official_status_page: "https://status.drfirst.com" website: "https://drfirst.com" --- # Down ba ang DrFirst? Hindi, gumagana ito. 0 ulat sa nakaraang oras. ## Mga opisyal na update - **DrFirst Notification - Scheduled System Maintenance – Production - US Brand Messaging – November 27, 2026, 10:00 PM ET** (SCHEDULED, 2026-11-28T03:00:00.000Z): Our vendor is performing system maintenance on Friday, November 27, 2026, beginning at 10:00 PM ET and ending by Midnight ET. Service interruptions are expected during this scheduled maintenance window. For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager. The DrFirst Team To view this notice at any time, go to: https://drfirst.statuspage.io/ - **DrFirst Notification - Scheduled System Maintenance - Production - November 6th, 10:00 PM ET** (SCHEDULED, 2026-11-07T03:00:00.000Z): DrFirst is performing system maintenance in our production environment on Friday, November 6th at 10:00 PM ET. To avoid service interruption, as previously communicated, please ensure your network configuration has been updated to: If you currently have the following domain on your firewall allow list, no additional action is needed: *.epcsdrfirst.com *.drfirst.com *.iprescribe.com If not, please complete DNS-Level Whitelisting – Whitelist domain names list above. (DNS-level whitelisting is recommended because it offers the most flexibility and ensures your systems stay up to date with any future infrastructure changes.) For any questions, please go to https://help.drfirst.com or contact your DrFirst Channel Manager. To view this notice at any time, go to: https://status.drfirst.com - **DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, Oct 29, 2026 7:00 PM ET - Thursday Nov 5, 2026 7:00 PM ET** (SCHEDULED, 2026-11-06T00:00:00.000Z): Upcoming Production System Failover Failover: Oct 29, 2026 Failback: Nov 5, 2026 Purpose. The purpose of this bulletin is to inform all hospital leaders and staff responsible for the support of RxInform about the upcoming scheduled system failover. Background. RxInform will perform a scheduled system failover in our Production environment on Oct 29, 2026 at 7:00 PM ET. Failback on Nov 5, 2026at 7:00 PM ET RxInform NAT Gateway IP's (to be whitelisted by partners): West US Region : 52.89.91.236 and 100.20.118.222 East US Region : 3.132.12.212 and 3.142.160.182 Impact. There will be up to 1 hour of disruption in service expected during the maintenance period. Please ensure you are using the above IP addresses in the future. Next steps. For any questions or concerns please submit a ticket for assistance here: https://help.drfirst.com/hc/en-us/requests/new Epic customers: Please check your RxInform interface after maintenance is completed, if needed please restart your RxInform interface to process the messages again. - **DrFirst Notification - Scheduled System Maintenance - Daylight Savings Time (DST) - Staging & Production - October 31, 2026 - 11:59 PM** (SCHEDULED, 2026-11-01T03:45:00.000Z): We will be undergoing scheduled maintenance during this time. - **DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – October 29, 2026, 10:00 PM ET (UPDATED)** (COMPLETED, 2026-10-30T02:00:00.000Z): The scheduled maintenance has been completed. ## FAQ sa outage ng DrFirst ### Down ba ang DrFirst ngayon? Hindi, gumagana ito. 0 ulat sa nakaraang oras. ### Down ba ang DrFirst para sa lahat o ako lang? Mukhang ikaw lang. Nasa karaniwang antas ang mga ulat para sa DrFirst, kaya subukang i-reload, tingnan ang koneksyon mo, o mag-sign out at mag-sign in ulit. ### Anong mga problema ang iniuulat ng mga tao sa DrFirst? Wala pang nagsasabi kung ano ang sira sa DrFirst sa nakaraang oras. Kung may hindi gumagana sa iyo, piliin ito sa itaas para makita ng iba. ### Kailan ang huling outage ng DrFirst? Hindi tumaas ang mga ulat para sa DrFirst sa nakaraang 30 araw. ### May status page ba ang DrFirst? Oo. Nagpo-post ang DrFirst ng mga update sa opisyal nitong status page, na ngayon ay nagsasabing: gumagana. [Pumunta sa status page](https://status.drfirst.com/) ### Ano ang magagawa ko kung hindi gumagana ang DrFirst? Tingnan ang page na ito at ang status page ng DrFirst para sa mga update, at maghintay ng ilang minuto bago subukan ulit. Huwag nang mag-reinstall: kung outage ito, nasa kanila ang ayos. ### Paano mag-ulat ng problema sa DrFirst? Pindutin ang “Mayroon din akong isyu” sa itaas ng page na ito at piliin kung ano ang sira. Lalabas ang ulat mo sa live na chart sa loob ng isang minuto, at puwede kang mag-iwan ng komento para sabihin sa iba ang nakikita mo. ### Paano nalalaman ng Instatus Now? Pinagsasama namin ang mga ulat ng tao sa page na ito at ang opisyal na status page ng DrFirst, na sinusuri namin kada minuto.