--- service: "Channel.io" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T09:25:23.440Z" url: "https://instatus.com/now/tl/channel.io" official_status_page: "https://status.channel.io" website: "https://channel.io/en" --- # Down ba ang Channel.io? Hindi, gumagana ito. 0 ulat sa nakaraang oras. ## Mga opisyal na update - **Issue detected with Channel Talk system** (RESOLVED, 2026-10-27T09:00:55.000Z): The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 17:45 ~ 17:51 (KST) - Affected Scope: Some customers using the Channelworks web, mobile, and desktop apps, as well as external messenger and app integration services - Incident Details: 1) Some screens in the web, mobile, and desktop apps did not load or responded slowly 2) Requests from external messengers and app integrations were delayed or returned errors - Cause: During an App Store server deployment, the servers handling requests temporarily stopped, causing errors and delays in services connected to the App Store - Resolution: The servers have been restored and normal responses have been confirmed. Further deployments have been halted, and the recovery of related services has also been verified. - Preventive Measures: We will reorganize the deployment pipeline and strengthen verification to ensure server deployments proceed as intended. We apologize for any inconvenience to your use of the service. We will improve our deployment procedures to provide a more stable service. - **Temporary issue detected with AI ALF feature** (RESOLVED, 2026-10-27T07:40:25.000Z): The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 04:01 ~ 04:09 (KST) (approximately 8 minutes) - Affected Scope: Some user chats handled by ALF during the incident, and the ALF settings page - Incident Details: 1) ALF responses were not delivered, or were delayed or cut off, and some chats were transferred to an agent 2) The ALF settings and preview pages loaded slowly or failed to open - Cause: The servers supporting the system experienced a temporary delay in response - Resolution: The servers have been restored, and preventive measures will be applied on October 29, 2026 (Thu). Until then, the same issue may recur during early morning hours. We will continue to strengthen monitoring to prevent similar issues from occurring again. ## FAQ sa outage ng Channel.io ### Down ba ang Channel.io ngayon? Hindi, gumagana ito. 0 ulat sa nakaraang oras. ### Down ba ang Channel.io para sa lahat o ako lang? Mukhang ikaw lang. Nasa karaniwang antas ang mga ulat para sa Channel.io, kaya subukang i-reload, tingnan ang koneksyon mo, o mag-sign out at mag-sign in ulit. ### Anong mga problema ang iniuulat ng mga tao sa Channel.io? Wala pang nagsasabi kung ano ang sira sa Channel.io sa nakaraang oras. Kung may hindi gumagana sa iyo, piliin ito sa itaas para makita ng iba. ### Kailan ang huling outage ng Channel.io? Hindi tumaas ang mga ulat para sa Channel.io sa nakaraang 30 araw. ### May status page ba ang Channel.io? Oo. Nagpo-post ang Channel.io ng mga update sa opisyal nitong status page, na ngayon ay nagsasabing: gumagana. [Pumunta sa status page](https://status.channel.io/) ### Ano ang magagawa ko kung hindi gumagana ang Channel.io? Tingnan ang page na ito at ang status page ng Channel.io para sa mga update, at maghintay ng ilang minuto bago subukan ulit. Huwag nang mag-reinstall: kung outage ito, nasa kanila ang ayos. ### Paano mag-ulat ng problema sa Channel.io? Pindutin ang “Mayroon din akong isyu” sa itaas ng page na ito at piliin kung ano ang sira. Lalabas ang ulat mo sa live na chart sa loob ng isang minuto, at puwede kang mag-iwan ng komento para sabihin sa iba ang nakikita mo. ### Paano nalalaman ng Instatus Now? Pinagsasama namin ang mga ulat ng tao sa page na ito at ang opisyal na status page ng Channel.io, na sinusuri namin kada minuto.