Proton Mail ล่มเมื่อ 26 สิงหาคม

Global Outage

1. แก้ไขแล้ว · 18:53

   A post mortem of this incident has been made available here: [https://proton.me/blog/august-27-outage-incident-report](https://proton.me/blog/august-27-outage-incident-report)

2. แก้ไขแล้ว · 0:27

   This outage has now been largely resolved, and services are back online. We are still clearing a few lingering issues, however, meaning some users will experience delays in email delivery and reception, and receiving notifications. No data has been lost as a result of this outage. UPDATE: We have now resolved the remaining minor issues. We will be providing a post mortem with more information about the incident, here on the status page, after we complete the incident clean up.

3. กำลังเฝ้าติดตาม · 23:57

   A fix has now been implemented, and we're monitoring results. This means most services have been recovered for most users now, but our efforts to recover the remaining instances continue.

4. ระบุแล้ว · 23:37

   Our efforts to restore impacted services are now yielding results, and as a result are starting to recover for some users. Meanwhile, we are continuing recovery operations.

5. ระบุแล้ว · 22:38

   We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites.

6. กำลังตรวจสอบ · 22:18

   It appears that Proton VPN works for some, so it has been changed to "Partial Outage" rather than "Major Outage"

7. กำลังตรวจสอบ · 22:14

   We are continuing to investigate this issue.

8. กำลังตรวจสอบ · 22:11

   We are continuing to investigate this issue.

9. กำลังตรวจสอบ · 22:09

   We are currently investigating this issue.