--- service: "Synthflow AI" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T23:21:00.931Z" url: "https://instatus.com/now/synthflow.ai" official_status_page: "https://status.synthflow.ai" website: "https://synthflow.ai" --- # Is Synthflow AI down? No, it's up. 0 reports in the last hour. ## Official updates - **Telephony system maintenance - Global + US regions** (SCHEDULED, 2026-11-03T10:00:00.000Z): Dear Customer We’re carrying out planned maintenance on our telephony network to improve its reliability. The work affects customers on our Global + US region and takes one hour. Some calls may be interrupted for up to five minutes during this window. How you connect to us determines whether you’re affected: • You use SRV records: you aren’t affected. Your calls move automatically to an available server before we restart each one. There should be no disruption to your traffic. • You connect through a hostname without SRV records (A records): your calls may still be sent to a server while we restart it, so some calls may be interrupted. • You send calls to a single Synthflow IP address: calls to that address may be interrupted for up to five minutes. • You connect to more than one Synthflow IP address: we update the servers one at a time, so calls can use the others while each one restarts. There should be no disruption to your traffic. To avoid any interruption, we recommend using SRV records. If the work runs longer or the schedule changes, we’ll update this page. We’ll also post when the work starts and when it’s complete. If you have any questions or are still seeing issues, please contact Synthflow Support at https://support.synthflow.ai/ - **Telephony System Maintenance - EU Region** (SCHEDULED, 2026-11-02T16:00:00.000Z): Dear Customer We’re carrying out planned maintenance on our telephony network to improve its reliability. The work affects customers on our EU region and takes one hour. Some calls may be interrupted for up to five minutes during this window. How you connect to us determines whether you’re affected: • You use SRV records: you aren’t affected. Your calls move automatically to an available server before we restart each one. There should be no disruption to your traffic. • You connect through a hostname without SRV records (A records): your calls may still be sent to a server while we restart it, so some calls may be interrupted. • You send calls to a single Synthflow IP address: calls to that address may be interrupted for up to five minutes. • You connect to more than one Synthflow IP address: we update the servers one at a time, so calls can use the others while each one restarts. There should be no disruption to your traffic. To avoid any interruption, we recommend using SRV records. If the work runs longer or the schedule changes, we’ll update this page. We’ll also post when the work starts and when it’s complete. If you have any questions or are still seeing issues, please contact Synthflow Support at https://support.synthflow.ai/ - **Platform** (RESOLVED, 2026-10-26T21:00:21.000Z): Access to the Synthflow dashboard and normal API performance have been restored. The issue was caused by a downstream vendor and has now been fixed. Live calling remained operational throughout the incident. We apologize for the disruption. ## Synthflow AI outage FAQ ### Is Synthflow AI down right now? No, it's up. 0 reports in the last hour. ### Is Synthflow AI down for everyone or just me? It looks like it's just you. Reports for Synthflow AI are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Synthflow AI? Nobody has said what's broken with Synthflow AI in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Synthflow AI outage? Reports for Synthflow AI haven't spiked in the last 30 days. ### Does Synthflow AI have a status page? Yes. Synthflow AI posts updates on its official status page, which currently says operational. [Go to status page](https://status.synthflow.ai/) ### What can I do if Synthflow AI isn't working? Check this page and Synthflow AI's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Synthflow AI problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Synthflow AI's official status page, which we check every minute.