---
service: "CxEngage"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T10:11:02.138Z"
url: "https://instatus.com/now/sw/serenova.com"
official_status_page: "https://status.cxengage.enghouse.cloud"
website: "https://www.serenova.com/cxengage"
---

# Je, CxEngage haifanyi kazi?

Hapana, inafanya kazi. Ripoti 0 katika saa iliyopita.

## Masasisho rasmi

- **Planned Maintenance Notification** (SCHEDULED, 2026-10-31T12:00:00.000Z): The Enghouse team will be performing maintenance during the following time: Maintenance Start: <b>Saturday, October 31th 2026, 12:00 p.m. UTC </b> Maintenance End: <b> Saturday, October 31th 2026, 15:00 p.m. UTC </b> <b>What are we changing?</b> General maintenance to CxEngage Infrastructure at Enghouse Data Centers <b>Do I need to do anything?</b> No additional customer actions will be needed Please refer to our <a href="https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm">release notes page</a> for further information. If you have further questions, please reach out to Enghouse support here: 📞 US Tel: <a href="tel:+18005132810">+1 800 513 2810</a> 📞 UK Tel: <a href="tel:+442033573001">+44 20 3357 3001</a> 📞 NZ Tel: <a href="tel:+6493565569">+64 9 356 5569</a> 📞 AU Tel: <a href="tel:+611300932266">+61 1300 932266</a> 🔗 Customer Service Portal: <a href="https://enghouseglobal.atlassian.net/servicedesk/customer/user/login?destination=portals">Customer Portal</a> 🌐 Web: <a href="https://www.enghouseinteractive.co.uk">www.enghouseinteractive.co.uk</a> 📄 Customer Support Quick Reference Guide: <a href="https://docs.enghouseinteractive.com/support-quick-reference-guide/Enghouse_Support_QuickRefGuide.pdf">Quick Ref Guide</a> 📊 Status Page: <a href="https://status.cxengage.enghouse.cloud/">Go to the CxE status page</a>
- **Planned Maintenance Notification** (COMPLETED, 2026-10-29T01:00:00.000Z): The scheduled maintenance has been completed.
- **Planned Maintenance Notification** (COMPLETED, 2026-10-24T12:00:00.000Z): The Enghouse team will be performing maintenance during the following time: Maintenance Start: <b>Saturday, 24 October 2026, 12:00 UTC</b> Maintenance End: <b>Saturday, 24 October 2026, 15:00 UTC</b> <b>What are we changing?</b> General maintenance to CxEngage Infrastructure at Enghouse Data Centers <b>Do I need to do anything?</b> No additional customer actions will be needed Please refer to our <a href="https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm">release notes page</a> for further information. If you have further questions, please reach out to Enghouse support here: 📞 US Tel: <a href="tel:+18005132810">+1 800 513 2810</a> 📞 UK Tel: <a href="tel:+442033573001">+44 20 3357 3001</a> 📞 NZ Tel: <a href="tel:+6493565569">+64 9 356 5569</a> 📞 AU Tel: <a href="tel:+611300932266">+61 1300 932266</a> 🔗 Customer Service Portal: <a href="https://enghouseglobal.atlassian.net/servicedesk/customer/user/login?destination=portals">Customer Portal</a> 🌐 Web: <a href="https://www.enghouseinteractive.co.uk">www.enghouseinteractive.co.uk</a> 📄 Customer Support Quick Reference Guide: <a href="https://docs.enghouseinteractive.com/support-quick-reference-guide/Enghouse_Support_QuickRefGuide.pdf">Quick Ref Guide</a> 📊 Status Page: <a href="https://status.cxengage.enghouse.cloud/">Go to the CxE status page</a>
- **Planned Maintenance Notification** (INPROGRESS, 2026-10-08T01:00:00.000Z): Scheduled maintenance is currently in progress. We will provide updates as necessary.

## Maswali yanayoulizwa mara nyingi kuhusu hitilafu za CxEngage

### Je, CxEngage haifanyi kazi sasa?

Hapana, inafanya kazi. Ripoti 0 katika saa iliyopita.

### Je, CxEngage imezimika kwa kila mtu au kwangu tu?

Inaonekana ni wewe tu. Ripoti za CxEngage ziko katika kiwango cha kawaida, kwa hiyo jaribu kupakia upya, kukagua mtandao wako, au kutoka na kuingia tena.

### Watu wanaripoti matatizo gani kuhusu CxEngage?

Hakuna aliyesema nini kimeharibika kwenye CxEngage katika saa iliyopita. Ikiwa kitu hakifanyi kazi kwako, kichague hapo juu ili wengine waone.

### Hitilafu ya mwisho ya CxEngage ilikuwa lini?

Ripoti za CxEngage hazijapanda katika siku 30 zilizopita.

### Je, CxEngage ina ukurasa wa hali?

Ndiyo. CxEngage huchapisha masasisho kwenye ukurasa wake rasmi wa hali, ambao sasa unasema: inafanya kazi.

[Nenda kwenye ukurasa wa hali](https://status.cxengage.enghouse.cloud/)

### Nifanye nini ikiwa CxEngage haifanyi kazi?

Angalia ukurasa huu na ukurasa wa hali wa CxEngage kwa masasisho, kisha subiri dakika chache kabla ya kujaribu tena. Usisakinishe upya: ikiwa ni hitilafu, suluhisho liko upande wao.

### Ninawezaje kuripoti tatizo la CxEngage?

Bonyeza “Nina tatizo pia” juu ya ukurasa huu kisha chagua kipi hakifanyi kazi. Ripoti yako itaonekana kwenye chati ya moja kwa moja ndani ya dakika moja, na unaweza kuacha maoni kuwaambia wengine unachokiona.

### Instatus Now inajuaje?

Tunachanganya ripoti za watu kwenye ukurasa huu na ukurasa rasmi wa hali wa CxEngage, tunaoukagua kila dakika.
