---
service: "Fonix"
status: "maintenance"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-02T18:01:03.313Z"
url: "https://instatus.com/now/sw/fonix.com"
official_status_page: "https://status.fonix.com"
website: "https://www.fonix.com"
---

# Je, Fonix haifanyi kazi?

Inafanyiwa matengenezo. Ripoti 0 katika saa iliyopita.

## Masasisho rasmi

- **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-17T22:00:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 17/11/2026 22:00 PM Downtime Start Date/Time: 17/11/2026 23:20 PM Downtime End Date/Time: 18/11/2026 04:56 AM Maintenance End Date/Time: 18/11/2026 09:20 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 09:20 AM. Kind regards, Fonix Operations Team
- **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-16T22:30:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 16/11/2026 22:30 PM Downtime Start Date/Time: 16/11/2026 23:00 PM Downtime End Date/Time: 17/11/2026 03:30 AM Maintenance End Date/Time: 17/11/2026 05:00 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 06:00 AM. Kind regards, Fonix Operations Team
- **Planned Maintenance: Messaging Gateway Update** (SCHEDULED, 2026-11-03T17:00:00.000Z): Dear Customer, Please be advised we will be undertaking planned maintenance on our Messaging Gateway platforms on the below date and time. The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window. However, please note that there may be a delay to reporting during the maintenance period. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team
- **Planned Maintenance: Campaign Manager Update** (INPROGRESS, 2026-11-02T17:00:00.000Z): Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **Planned Maintenance: O2 Premium SMS** (COMPLETED, 2026-11-01T23:00:00.000Z): The scheduled maintenance has been completed.

## Maswali yanayoulizwa mara nyingi kuhusu hitilafu za Fonix

### Je, Fonix haifanyi kazi sasa?

Inafanyiwa matengenezo. Ripoti 0 katika saa iliyopita.

### Je, Fonix imezimika kwa kila mtu au kwangu tu?

Inaonekana ni wewe tu. Ripoti za Fonix ziko katika kiwango cha kawaida, kwa hiyo jaribu kupakia upya, kukagua mtandao wako, au kutoka na kuingia tena.

### Watu wanaripoti matatizo gani kuhusu Fonix?

Hakuna aliyesema nini kimeharibika kwenye Fonix katika saa iliyopita. Ikiwa kitu hakifanyi kazi kwako, kichague hapo juu ili wengine waone.

### Hitilafu ya mwisho ya Fonix ilikuwa lini?

Ripoti za Fonix hazijapanda katika siku 30 zilizopita.

### Je, Fonix ina ukurasa wa hali?

Ndiyo. Fonix huchapisha masasisho kwenye ukurasa wake rasmi wa hali, ambao sasa unasema: inafanyiwa matengenezo.

[Nenda kwenye ukurasa wa hali](https://status.fonix.com/)

### Nifanye nini ikiwa Fonix haifanyi kazi?

Angalia ukurasa huu na ukurasa wa hali wa Fonix kwa masasisho, kisha subiri dakika chache kabla ya kujaribu tena. Usisakinishe upya: ikiwa ni hitilafu, suluhisho liko upande wao.

### Ninawezaje kuripoti tatizo la Fonix?

Bonyeza “Nina tatizo pia” juu ya ukurasa huu kisha chagua kipi hakifanyi kazi. Ripoti yako itaonekana kwenye chati ya moja kwa moja ndani ya dakika moja, na unaweza kuacha maoni kuwaambia wengine unachokiona.

### Instatus Now inajuaje?

Tunachanganya ripoti za watu kwenye ukurasa huu na ukurasa rasmi wa hali wa Fonix, tunaoukagua kila dakika.