--- service: "DrFirst" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T06:23:09.913Z" url: "https://instatus.com/now/sw/drfirst.com" official_status_page: "https://status.drfirst.com" website: "https://drfirst.com" --- # Je, DrFirst haifanyi kazi? Hapana, inafanya kazi. Ripoti 0 katika saa iliyopita. ## Masasisho rasmi - **DrFirst Notification - Scheduled System Maintenance – Production - US Brand Messaging – November 27, 2026, 10:00 PM ET** (SCHEDULED, 2026-11-28T03:00:00.000Z): Our vendor is performing system maintenance on Friday, November 27, 2026, beginning at 10:00 PM ET and ending by Midnight ET. Service interruptions are expected during this scheduled maintenance window. For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager. The DrFirst Team To view this notice at any time, go to: https://drfirst.statuspage.io/ - **DrFirst Notification - Scheduled System Maintenance - Production - November 6th, 10:00 PM ET** (SCHEDULED, 2026-11-07T03:00:00.000Z): DrFirst is performing system maintenance in our production environment on Friday, November 6th at 10:00 PM ET. To avoid service interruption, as previously communicated, please ensure your network configuration has been updated to: If you currently have the following domain on your firewall allow list, no additional action is needed: *.epcsdrfirst.com *.drfirst.com *.iprescribe.com If not, please complete DNS-Level Whitelisting – Whitelist domain names list above. (DNS-level whitelisting is recommended because it offers the most flexibility and ensures your systems stay up to date with any future infrastructure changes.) For any questions, please go to https://help.drfirst.com or contact your DrFirst Channel Manager. To view this notice at any time, go to: https://status.drfirst.com - **DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, Oct 29, 2026 7:00 PM ET - Thursday Nov 5, 2026 7:00 PM ET** (SCHEDULED, 2026-11-06T00:00:00.000Z): Upcoming Production System Failover Failover: Oct 29, 2026 Failback: Nov 5, 2026 Purpose. The purpose of this bulletin is to inform all hospital leaders and staff responsible for the support of RxInform about the upcoming scheduled system failover. Background. RxInform will perform a scheduled system failover in our Production environment on Oct 29, 2026 at 7:00 PM ET. Failback on Nov 5, 2026at 7:00 PM ET RxInform NAT Gateway IP's (to be whitelisted by partners): West US Region : 52.89.91.236 and 100.20.118.222 East US Region : 3.132.12.212 and 3.142.160.182 Impact. There will be up to 1 hour of disruption in service expected during the maintenance period. Please ensure you are using the above IP addresses in the future. Next steps. For any questions or concerns please submit a ticket for assistance here: https://help.drfirst.com/hc/en-us/requests/new Epic customers: Please check your RxInform interface after maintenance is completed, if needed please restart your RxInform interface to process the messages again. - **DrFirst Notification - Scheduled System Maintenance - Daylight Savings Time (DST) - Staging & Production - October 31, 2026 - 11:59 PM** (SCHEDULED, 2026-11-01T03:45:00.000Z): We will be undergoing scheduled maintenance during this time. - **DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – October 29, 2026, 10:00 PM ET (UPDATED)** (COMPLETED, 2026-10-30T02:00:00.000Z): The scheduled maintenance has been completed. ## Maswali yanayoulizwa mara nyingi kuhusu hitilafu za DrFirst ### Je, DrFirst haifanyi kazi sasa? Hapana, inafanya kazi. Ripoti 0 katika saa iliyopita. ### Je, DrFirst imezimika kwa kila mtu au kwangu tu? Inaonekana ni wewe tu. Ripoti za DrFirst ziko katika kiwango cha kawaida, kwa hiyo jaribu kupakia upya, kukagua mtandao wako, au kutoka na kuingia tena. ### Watu wanaripoti matatizo gani kuhusu DrFirst? Hakuna aliyesema nini kimeharibika kwenye DrFirst katika saa iliyopita. Ikiwa kitu hakifanyi kazi kwako, kichague hapo juu ili wengine waone. ### Hitilafu ya mwisho ya DrFirst ilikuwa lini? Ripoti za DrFirst hazijapanda katika siku 30 zilizopita. ### Je, DrFirst ina ukurasa wa hali? Ndiyo. DrFirst huchapisha masasisho kwenye ukurasa wake rasmi wa hali, ambao sasa unasema: inafanya kazi. [Nenda kwenye ukurasa wa hali](https://status.drfirst.com/) ### Nifanye nini ikiwa DrFirst haifanyi kazi? Angalia ukurasa huu na ukurasa wa hali wa DrFirst kwa masasisho, kisha subiri dakika chache kabla ya kujaribu tena. Usisakinishe upya: ikiwa ni hitilafu, suluhisho liko upande wao. ### Ninawezaje kuripoti tatizo la DrFirst? Bonyeza “Nina tatizo pia” juu ya ukurasa huu kisha chagua kipi hakifanyi kazi. Ripoti yako itaonekana kwenye chati ya moja kwa moja ndani ya dakika moja, na unaweza kuacha maoni kuwaambia wengine unachokiona. ### Instatus Now inajuaje? Tunachanganya ripoti za watu kwenye ukurasa huu na ukurasa rasmi wa hali wa DrFirst, tunaoukagua kila dakika.