--- service: "DRACOON" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T09:54:19.709Z" url: "https://instatus.com/now/sv/dracoon.com" official_status_page: "https://status.dracoon.com" website: "https://www.dracoon.com/de/home" --- # Är DRACOON nere? Nej, det är uppe. 0 rapporter senaste timmen. ## Officiella uppdateringar - **Scheduled Maintenance** (SCHEDULED, 2026-11-04T21:00:00.000Z): We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur. - **Scheduled Maintenance** (COMPLETED, 2026-10-28T21:00:00.000Z): The scheduled maintenance has been completed. - **Partial Outage of Email notifications** (RESOLVED, 2026-10-26T09:29:04.000Z): **20 - 26 October 2026: Post-Mortem** We experienced an issue with email notifications between 20 October and 26 October 2026. Our team has worked diligently to identify the root cause and implement a resolution. In this post-mortem, we want to share the details of what happened, why it happened, what we did to resolve it, and what we will do to prevent similar incidents in the future. **What happened?** During this period, some recipients did not receive email notifications from DRACOON. The issue mainly affected organisations whose incoming mail runs through certain corporate email security gateways. For these recipients, many notifications were rejected and not delivered. All other DRACOON functions were unaffected. ‌**Why did this happen?** Before accepting a mail, some email security gateways check that the sender's domain is valid. A DNS service operated by a third-party provider began giving an incorrect answer for part of our notification sender domain's configuration. Because of that answer, these gateways wrongly treated our sender domain as invalid and rejected the notifications. Our own configuration and our mail delivery service were working correctly throughout. **What did we do?** After the first customer reports, we analyzed the delivery logs together with our email delivery partner and found that the rejections followed a clear pattern. We traced them to the third-party DNS issue. On 26 October, we changed the configuration of our notification sender domain so that it no longer depends on the affected third-party service. After the change, delivery returned to normal, and we monitored it closely to confirm the issue was resolved. **What can we do to improve?** * We are reviewing our email-related configurations to remove dependencies on external services. * We are improving our monitoring of email delivery, so that unusual rejection rates are detected and investigated sooner. We apologize for any inconvenience this incident may have caused. We are committed to ensuring the stability and reliability of our services and will continue to take proactive measures to prevent similar incidents from happening in the future. If you have any questions or concerns, please don't hesitate to reach out to our support team for assistance. ## Vanliga frågor om driftstopp för DRACOON ### Är DRACOON nere just nu? Nej, det är uppe. 0 rapporter senaste timmen. ### Är DRACOON nere för alla eller bara för mig? Det verkar vara bara du. Rapporterna för DRACOON ligger på normal nivå, så testa att ladda om, kolla din anslutning eller logga ut och in igen. ### Vilka problem rapporterar folk med DRACOON? Ingen har sagt vad som är fel med DRACOON den senaste timmen. Om något inte funkar för dig, välj det ovan så andra kan se. ### När var det senaste driftstoppet för DRACOON? Rapporterna för DRACOON har inte rusat de senaste 30 dagarna. ### Har DRACOON en statussida? Ja. DRACOON publicerar uppdateringar på sin officiella statussida, som just nu säger: i drift. [Gå till statussidan](https://status.dracoon.com/) ### Vad kan jag göra om DRACOON inte fungerar? Kolla den här sidan och DRACOONs statussida för uppdateringar och vänta några minuter innan du försöker igen. Avinstallera inte: är det ett avbrott ligger lösningen hos dem. ### Hur rapporterar jag ett problem med DRACOON? Tryck på ”Jag har också ett problem” högst upp på sidan och välj vad som inte funkar. Din rapport syns i livediagrammet inom en minut, och du kan lämna en kommentar för att berätta för andra vad du ser. ### Hur vet Instatus Now det? Vi kombinerar rapporter från folk på den här sidan med DRACOONs officiella statussida, som vi kollar varje minut.