Löst · varade 4 h

Avbrott för 8x8 26 oktober

Rapporterna för 8x8 steg till 24 i timmen och låg kvar högt i 4 h.

Började
14:00
26 oktober 2026 · UTC
Normalt igen
18:00
4 h senare
Topp
24/h
24× normalt
Incident hos 8x8
3 h 08 min
Contact Center call connectivity/performance issues

Rapporter under avbrottet

12:0019:50 UTC

Vad 8x8 sa

status.8x8.com
Löst15:27–18:35 · 3 h 08 min

Contact Center call connectivity/performance issues

  1. Löst · 18:35

    <p>8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption.&nbsp;</p>

  2. Undersöker · 17:35

    8x8 engineers continue to work towards resolution of the issue.&nbsp;If you are experiencing this issue please contact support to troubleshoot further and understand frequency impact.&nbsp; &nbsp;We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  3. Undersöker · 16:01

    8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  4. Undersöker · 15:44

    Our engineers are currently working to resolve the issue as a matter of urgency. The main symptom being experienced is delays in call connectivity where no audio may be heard.&nbsp; We will continue to provide updates as they become available.&nbsp;

8x8 publicerade sin första uppdatering 1 h 44 min efter att rapporterna började öka.

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