---
service: "SurePoint"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T12:13:47.558Z"
url: "https://instatus.com/now/surepoint.com"
official_status_page: "https://status.surepoint.com"
website: "https://surepoint.com"
---

# Is SurePoint down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Hosted Environments Scheduled Maintenance Window** (SCHEDULED, 2026-11-15T12:00:00.000Z): This is to inform you of scheduled maintenance in the SurePoint CRM (formerly ContactEase) hosted environments. This maintenance is part of our regular patching cycle to ensure security, stability, and performance.
- **Hosted Environments Scheduled Maintenance Window** (SCHEDULED, 2026-11-15T12:00:00.000Z): This is to inform you of scheduled maintenance in the SurePoint Finance Enterprise and SurePoint Finance Core hosted environments. This maintenance is part of our regular patching cycle to ensure security, stability, and performance.

## SurePoint outage FAQ

### Is SurePoint down right now?

No, it's up. 0 reports in the last hour.

### Is SurePoint down for everyone or just me?

It looks like it's just you. Reports for SurePoint are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with SurePoint?

Nobody has said what's broken with SurePoint in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last SurePoint outage?

Reports for SurePoint haven't spiked in the last 30 days.

### Does SurePoint have a status page?

Yes. SurePoint posts updates on its official status page, which currently says operational.

[Go to status page](https://status.surepoint.com/)

### What can I do if SurePoint isn't working?

Check this page and SurePoint's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a SurePoint problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with SurePoint's official status page, which we check every minute.