---
service: "Superloop"
status: "partial_outage"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-10-31T21:02:33.477Z"
url: "https://instatus.com/now/superloop.com"
official_status_page: "https://smart-status.superloop.com"
website: "https://www.superloop.com"
---

# Is Superloop down?

It's partly down. 0 reports in the last hour.

## Official updates

- **33 School St, Kelvin Grove, QLD, 4059 - Upstream Provider Planned Maintenance** (INPROGRESS, 2026-11-12T13:00:00.000Z): Maintenance is now in progress.
- **Brisbane City, Queensland - Upstream Provider Planned Maintenance** (NOTSTARTEDYET, 2026-11-12T13:00:00.000Z): An Upstream Provider will perform Planned maintenance at the addresses below: 363 Adelaide Street, Brisbane, QLD 4000, 38 Wharf St, Brisbane City, Queensland 4000. The maintenance will commence and end at the provided times below: Start: Friday 13th November, 12:00 AM AEDT End: Friday 13th November, 06:00 AM AEDT During this time users may experience a brief loss of connectivity up to duration: 02 Hours.
- **380 William Street Melbourne, VIC 3000 - Upstream Provider Planned Maintenance** (NOTSTARTEDYET, 2026-11-12T13:00:00.000Z): An Upstream Provider will perform Planned maintenance at the address below: 380 William Street Melbourne, VIC 3000. The maintenance will commence and end at the provided times below: Start: Friday 13th November, 12:00 AM AEDT End: Friday 13th November, 06:00 AM AEDT During this time users may experience a brief loss of connectivity up to duration: 02 Hours.
- **240 Margaret Street, Brisbane, QLD 4000 - Upstream Provider Planned Maintenance** (NOTSTARTEDYET, 2026-11-12T13:00:00.000Z): An Upstream Provider will perform Planned maintenance at the address below: 240 Margaret Street, Brisbane, QLD 4000 The maintenance will commence and end at the provided times below: Start: Friday 12th November, 11:00 PM AEST End: Friday 13th November, 07:00 AM AEST During this time users may experience a brief loss of connectivity up to duration: 15 mins to 30 mins
- **7 McKay St, Waterford WA 6152 - Upstream Provider Planned Maintenance** (NOTSTARTEDYET, 2026-11-12T13:00:00.000Z): An Upstream Provider will perform Planned maintenance at the address below: 7 McKay St, Waterford WA 6152. The maintenance will commence and end at the provided times below: Start: Friday 13th November, 12:00 AM AEDT End: Friday 13th November, 06:00 AM AEDT During this time users may experience a brief loss of connectivity up to duration: 02 Hours.

## Superloop outage FAQ

### Is Superloop down right now?

It's partly down. 0 reports in the last hour.

### Is Superloop down for everyone or just me?

It looks like it's just you. Reports for Superloop are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Superloop?

Nobody has said what's broken with Superloop in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Superloop outage?

Reports for Superloop haven't spiked in the last 30 days.

### Does Superloop have a status page?

Yes. Superloop posts updates on its official status page, which currently says partial outage.

[Go to status page](https://smart-status.superloop.com/)

### What can I do if Superloop isn't working?

Check this page and Superloop's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Superloop problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Superloop's official status page, which we check every minute.