Rešeno · trajalo 3 h

Prekid servisa Nextiva 7. август

Prijave za servis Nextiva skočile su na 24 na sat i ostale visoke 3 h.

Početak
16:00
7. август 2026. · UTC
Ponovo normalno
19:00
3 h kasnije
Vrhunac
24/h
12× više od uobičajenog
Incident: Nextiva
2 h 34 min
Nextiva Contact Center Login Issues

Prijave tokom prekida

14:0020:50 UTC

Šta je Nextiva objavio

status.nextiva.com
Rešeno16:21–18:55 · 2 h 34 min

Nextiva Contact Center Login Issues

  1. Rešeno · 18:55

    This incident has been resolved.

  2. Nadgledanje · 18:12

    We are continuing to monitor for any further issues.

  3. Nadgledanje · 18:11

    We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies.

  4. Identifikovano · 17:39

    We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution.

  5. Istražuje se · 16:53

    Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause.

  6. Istražuje se · 16:21

    We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.

Nextiva je objavio prvo ažuriranje 22 min nakon što su prijave počele da rastu.

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