--- service: "Cherwell" status: "maintenance" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T06:57:24.032Z" url: "https://instatus.com/now/sr/cherwell.com" official_status_page: "https://status.ivanticloud.com" website: "https://www.cherwell.com" --- # Da li Cherwell ne funkcioniše? Na održavanju je. 0 prijava u poslednjih sat vremena. ## Zvanična ažuriranja - **Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ PRD** (SCHEDULED, 2099-01-01T07:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. - **Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ PRD** (SCHEDULED, 2099-01-01T05:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. - **Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - FFZ PRD** (SCHEDULED, 2099-01-01T00:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. - **Ivanti Neurons for ITSM 2026.3 Upgrade - TTZ PRD** (SCHEDULED, 2099-01-01T00:00:00.000Z): RESCHEDULED - Please read below as the date has been changed Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ PRD Maintenance Window Start Date/Time: Oct 25, 2026 05:00 UTC End Date/Time: Oct 25, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support - **Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - IRW PRD** (SCHEDULED, 2099-01-01T00:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. ## Česta pitanja o padovima servisa Cherwell ### Da li Cherwell trenutno ne radi? Na održavanju je. 0 prijava u poslednjih sat vremena. ### Da li Cherwell ne radi za sve ili samo meni? Izgleda da je samo do vas. Prijave za Cherwell su na uobičajenom nivou, pa probajte da osvežite stranicu, proverite vezu ili se odjavite i ponovo prijavite. ### Koje probleme ljudi prijavljuju sa Cherwell? Niko nije rekao šta ne radi sa Cherwell u poslednjih sat vremena. Ako vama nešto ne radi, izaberite gore da i drugi vide. ### Kada je poslednji put pao Cherwell? Prijave za Cherwell nisu skakale u poslednjih 30 dana. ### Da li Cherwell ima stranicu statusa? Da. Cherwell objavljuje ažuriranja na zvaničnoj stranici statusa, koja trenutno kaže: na održavanju. [Иди на страницу статуса](https://status.ivanticloud.com/) ### Šta da radim ako Cherwell ne radi? Pogledajte ovu stranicu i stranicu statusa servisa Cherwell za novosti i sačekajte nekoliko minuta pre nego što pokušate ponovo. Ne reinstalirajte: ako je prekid, popravka je na njihovoj strani. ### Kako da prijavim problem sa Cherwell? Pritisnite „I ja doživljavam problem“ na vrhu ove stranice i izaberite šta ne radi. Vaša prijava se prikazuje na grafikonu uživo za manje od minuta, a možete ostaviti i komentar da kažete drugima šta vidite. ### Kako Instatus Now zna? Kombinujemo prijave ljudi sa ove stranice i zvaničnu statusnu stranicu servisa Cherwell, koju proveravamo svakog minuta.