Rešeno · trajalo 4 h

Prekid servisa 8x8 26. октобар

Prijave za servis 8x8 skočile su na 24 na sat i ostale visoke 4 h.

Početak
14:00
26. октобар 2026. · UTC
Ponovo normalno
18:00
4 h kasnije
Vrhunac
24/h
24× više od uobičajenog
Incident: 8x8
3 h 08 min
Contact Center call connectivity/performance issues

Prijave tokom prekida

12:0019:50 UTC

Šta je 8x8 objavio

status.8x8.com
Rešeno15:27–18:35 · 3 h 08 min

Contact Center call connectivity/performance issues

  1. Rešeno · 18:35

    <p>8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption.&nbsp;</p>

  2. Istražuje se · 17:35

    8x8 engineers continue to work towards resolution of the issue.&nbsp;If you are experiencing this issue please contact support to troubleshoot further and understand frequency impact.&nbsp; &nbsp;We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  3. Istražuje se · 16:01

    8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  4. Istražuje se · 15:44

    Our engineers are currently working to resolve the issue as a matter of urgency. The main symptom being experienced is delays in call connectivity where no audio may be heard.&nbsp; We will continue to provide updates as they become available.&nbsp;

8x8 je objavio prvo ažuriranje 1 h 44 min nakon što su prijave počele da rastu.

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