--- service: "Solarisbank" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-01T06:20:36.907Z" url: "https://instatus.com/now/solarisbank.com" official_status_page: "https://status.solarisgroup.com" website: "https://www.solarisbank.com/de" --- # Is Solarisbank down? No, it's up. 0 reports in the last hour. ## Official updates - **Planned Provider Maintenance for Saving Accounts** (SCHEDULED, 2026-12-19T07:00:00.000Z): A planned Maintenance from one of our provider has been scheduled on December 19, 2026 , from 08:00 AM to 10:30 AM CET. As a result, certain features related to savings accounts may be temporarily affected. Expected Partners/Customers Impact : • Tax exemption operations for savings accounts will be delayed during maintenance. • Mapping Saving Accounts will be delayed during maintenance. • Savings account closure requests will be delayed during maintenance. Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris API services. Following endpoints will return a 5xx : • POST /v1/persons/{person_id}/deposit_accounts/{account_id}/mappings • PATCH /v1/persons/{person_id}/deposit_accounts/{account_id}/mappings • POST /v1/persons/{person_id}/deposit_accounts/{account_id}/tax_exemptions • PATCH /v1/persons/{person_id}/deposit_accounts/{account_id}/tax_exemptions • DELETE /v1/persons/{person_id}/deposit_accounts/{account_id}/tax_exemptions • POST /v1/persons/{person_id}/deposit_accounts/{account_id}/tax_exemptions/utilization • PATCH /v1/persons/{person_id}/deposit_accounts/{account_id}/tax_exemptions/close API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1mappings/post. • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1mappings/patch. • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1tax_exemptions/post. • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1tax_exemptions/patch. • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1tax_exemptions/delete. • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1tax_exemptions~1utilization/post https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1tax_exemptions~1close/patch We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris SE. In case of any questions or concerns, please contact us by sending an email at incidents@solarisgroup.com or through our dedicated ticketing platform. - **Planned Provider Maintenance for Saving Accounts** (SCHEDULED, 2026-11-21T07:00:00.000Z): A planned Maintenance from one of our provider has been scheduled on November 21, 2026 , from 08:00 AM to 10:30 AM CET. As a result, certain features related to savings accounts may be temporarily affected. Expected Partners/Customers Impact : • Tax exemption operations for savings accounts will be delayed during maintenance. • Mapping Saving Accounts will be delayed during maintenance. • Savings account closure requests will be delayed during maintenance. Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris API services. Following endpoints will return a 5xx : • POST /v1/persons/{person_id}/deposit_accounts/{account_id}/mappings • PATCH /v1/persons/{person_id}/deposit_accounts/{account_id}/mappings • POST /v1/persons/{person_id}/deposit_accounts/{account_id}/tax_exemptions • PATCH /v1/persons/{person_id}/deposit_accounts/{account_id}/tax_exemptions • DELETE /v1/persons/{person_id}/deposit_accounts/{account_id}/tax_exemptions • POST /v1/persons/{person_id}/deposit_accounts/{account_id}/tax_exemptions/utilization • PATCH /v1/persons/{person_id}/deposit_accounts/{account_id}/tax_exemptions/close API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1mappings/post. • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1mappings/patch. • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1tax_exemptions/post. • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1tax_exemptions/patch. • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1tax_exemptions/delete. • https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1tax_exemptions~1utilization/post https://docs.solarisgroup.com/api-reference/digital-banking/account-management/savings-accounts/paths/~1v1~1persons~1%7Bperson_id%7D~1deposit_accounts~1%7Baccount_id%7D~1tax_exemptions~1close/patch We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris SE. In case of any questions or concerns, please contact us by sending an email at incidents@solarisgroup.com or through our dedicated ticketing platform. - **Outage – SEPA Instant Transactions** (MONITORING, 2026-10-31T15:03:22.000Z): The incoming and outgoing SEPA Instant transactions service has been restored. We are currently monitoring all incoming and outgoing transactions to ensure full service stability. We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisgroup.com or through our dedicated ticketing platform. - **Partial Outage – SEPA Instant Transactions** (RESOLVED, 2026-10-29T17:13:34.000Z): The issue affecting outgoing and incoming SEPA Instant transactions has been resolved with our provider, and transaction processing has returned to normal. Partner / Customer Impact: Incoming and Outgoing SEPA Instant Transfers: During the incident, Partners may have experienced rejection and delays in the settlement of impacted Incoming and Outgoing SEPA Instant transactions. Disclaimer: Actual customer impact may vary depending on each Partner's specific implementation of Solaris API services. Impacted Endpoints: POST /v1/accounts/{account_id}/transactions/sepa_instant_credit_transfers API Reference Documentation: To understand more about the impacted endpoints, please review the following public documentation: SEPA Instant Credit Transfers (POST): https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Instant-Credit-Transfers/paths/~1v1~1accounts~1%7Baccount_id%7D~1transactions~1sepa_instant_credit_transfers/post Webhook Events (Instant SEPA Failed): https://docs.solarisgroup.com/api-reference/onboarding/webhooks/#tag/Webhook-events/paths/instant_sepa_credit_transfer_failed/post We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisgroup.com or through our dedicated ticketing platform. - **PLANNED MAINTENANCE FOR SOLARIS API SERVICES** (COMPLETED, 2026-10-25T21:00:00.000Z): The scheduled maintenance has been completed. ## Solarisbank outage FAQ ### Is Solarisbank down right now? No, it's up. 0 reports in the last hour. ### Is Solarisbank down for everyone or just me? It looks like it's just you. Reports for Solarisbank are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Solarisbank? Nobody has said what's broken with Solarisbank in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Solarisbank outage? Reports for Solarisbank haven't spiked in the last 30 days. ### Does Solarisbank have a status page? Yes. Solarisbank posts updates on its official status page, which currently says operational. [Go to status page](https://status.solarisgroup.com/) ### What can I do if Solarisbank isn't working? Check this page and Solarisbank's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Solarisbank problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Solarisbank's official status page, which we check every minute.