---
service: "Softpay"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-02T14:38:46.747Z"
url: "https://instatus.com/now/softpay.io"
official_status_page: "https://status.softpay.io"
website: "https://softpay.io"
---

# Is Softpay down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Elevated transaction error rate for connected partner** (RESOLVED, 2026-10-29T09:16:18.000Z): The incident have been resolved. Softpay system worked as expected throughout
- **Scheduled database maintenance** (COMPLETED, 2026-10-28T01:00:00.000Z): The scheduled maintenance has been completed.

## Softpay outage FAQ

### Is Softpay down right now?

No, it's up. 0 reports in the last hour.

### Is Softpay down for everyone or just me?

It looks like it's just you. Reports for Softpay are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Softpay?

Nobody has said what's broken with Softpay in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Softpay outage?

Reports for Softpay haven't spiked in the last 30 days.

### Does Softpay have a status page?

Yes. Softpay posts updates on its official status page, which currently says operational.

[Go to status page](https://status.softpay.io/)

### What can I do if Softpay isn't working?

Check this page and Softpay's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Softpay problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Softpay's official status page, which we check every minute.